SKILLS SYNOPSIS

• ** months experience as a GE Centricity CPS 9.0 & 9.5 EMR Ambulatory Project Manager

• 7 years as a Contract Clinical IT Trainer and Go Live Activation Support Professional – Eclipsys (E7000, 4.5 & 5.0) and Epic (Go Live Activation and Support Analyst)

• 4 years as an Independent Contract Microsoft Office and Crystal Reports Trainer to companies and individual clients

• 2 years as a Full Time Hospital Microsoft Office & Crystal Reports Intro Trainer to physicians and nursing staff

• 1 year as a CRM Trainer (Saleslogix & Goldmine) along with Word and Excel ’97 - Designed databases & reports

• 1 and a half years as a Full Time Law Firm Training Coordinator to Senior Partners, Special Counsel & Legal Secretaries on Word Templates, Excel, PowerPoint, Docs Open, Lotus CC:Mail, *Time (Time & Billing software)

• 6 years as a Medical Assistant at various Family Practice and Ambulatory practices

o Experience with developing training materials throughout training career

EDUCATION/CERTIFICATION:

• Community College of Philadelphia 68 credits towards A.A. degree in Liberal Arts

• Berkeley Training (Judge Group, Inc.) Received Certificate in Business Office Applications – 12/97

• Delaware Valley Academy of Medical and Dental Assisting Graduated September, 1991 - Certified Medical Assistant (CMA) and passed Registered Medical Assistant (RMA) exam

APPLICATION PRODUCT KNOWLEDGE:

• EMR Applications: GE Centricity (CPS 9.0, 9.5), Eclipsys 5.0, Eclipsys 4.5, E7000, Epic

• SnagIt

• Crystal Reports 8.5 & 11

• Microsoft Office (97-2007)

• Remedy

• Vocera

EMR Modules Trained & Supported

• Ambulatory, CPOE, Order Sets, eMAR, Knowledge-Based Medication Administration, Sunrise Emergency Care, Results Review, Nursing Clinical Documentation, use of Vocera

RELEVANT SKILLS &EXPERIENCE:

Ambulatory EMR Project Manager

Full Time The Westchester Medical Practice, P.C. Peekskill, NY 3/3/10 to 5/10/11

GE Centricity

Full Time Position

• 1 person department from 3/10-1/11 (2-person department from 1/11-5/11).

• Solo Responsibilities – Successful EMR implementation to 11 Internal Medicine practices (17 providers & staff) out of 17 multi-specialty physician practices. I provided training, go live support, and maintenance of GE Centricity 9.0.

• Worked with Medical Director on application for Meaningful Use and Medical Home.

• Clinical Analyst responsibilities – Built and customized Centricity Clinical Content form templates using Text File Editors and Visual Form Editor, built and maintained Specialty Problem and Medication Custom Lists, built Inquiries and Reports in GE, built Crystal Reports based on practice needs, developed custom order sets, maintained service providers, lab test mapping for both LabCorp and Quest, updated ePrescribing Pharmacies, familiar with HL7 interface with LinkLogic

• Developed a favorable working relationship with the following Vendors – GE, Ignis, LabCorp, Quest, Dragon, MidMark

Eclipsys 5.0 Activation Support

7 day activation – Contract - 11/9/09 – 11/15/09 - Day Shift – NSLIJ – Manhasset, NY

• Provided activation support to Providers and Nursing staff on Knowledge Based Charting - Clinical documentation tools (structured notes and flowsheets) embedded with evidence based clinical practice guidelines

Clinical IT Trainer

Health Quest Full-Time - Poughkeepsie, NY - 4/09 to 9/09

Familiarity with eClinicalWorks and Cerner

• Worked as an Advisor on eClinicalWorks training implementation

• Developed Articulate Quizmaker Level 1 Training Assessments for Phase 1 of eClinicalWorks project

• Prepared Expert and Core Team User presentation

• Assigned to CernerRadNet Ancillary User Group Team. Have familiarity with Captivate

Epic Support Analyst

Sutter Health – Contract - Sacramento, CA – 10/08 – 12/08

• Assisted Physician Leads with creation of Order Sets and Clinical Documentation

Epic Go-Live Implementation Support

Stanford University Hospital – Contract - Stanford, CA – 4/08 – 5/08

• Supported Physicians with creating patient lists, order entry, querying data, and clinical documentation

• Supported nurses with data and order retrieval, and charting in the MAR

Eclipsys Sunrise Clinical Manager (4.5) Trainer/Go Live Activation

Community Hospital of the Monterey Peninsula (CHOMP) – Contract - Monterey, CA – 7/07 – 4/08

• Training Lead – CPOE Rollout - Prepared Physician training outlines based on workflows for the training team

• Clinical Analyst Support – Physician and RN Liaison - reported order set changes and enhancement requests to Analysts

• Provided end user “24/7 Elbow Support” during Go Live Activation via Vocera

• Conducted Train-The Trainer Nursing Super User sessions

• Delivered 1-1 training to Attending Physicians on CPOE (Order Entry, Order Sets)

• Delivered Classroom training sessions to Nursing Staff on Order Entry, Order Sets and eMAR

• Supported Hospital staff with creating patient lists, CPOE, querying data, & eMAR

Eclipsys Go-Live Implementation Support

University of Michigan Hospital –Contract - Ann Arbor, MI – 6/07

• Provided end user “24/7 Elbow Support” during Go Live

• Acted as liaison to staff by reporting any changes, suggestions, enhancement requests back to Analysts

Eclipsys Sunrise Clinical Manager (4.5) Trainer/Go Live Activation

New York University Hospital – Contract – New York – 1/07 – 04/07

• Delivered training to Providers and Nursing Staff on Order Entry, Order Sets and eMAR

• Provided end user “24/7 Elbow Support” during Go Live Activation

• Acted as liaison to staff by reporting any changes, suggestions, enhancement requests back to Analysts

• Provided hotline support via phone and pagers

• Supported Hospital staff with creating patient lists, CPOE, querying data, clinical documentation, & eMAR

Eclipsys E7000 Facilitator

Temple Hospital – Philadelphia, PA – 5/06 – 7/06

• Facilitated training on E7000 to Residents and Nurses – Trained Residents how to complete Admissions utilizing the ADCVANDILM process

Eclipsys Sunrise Clinical Manager (4.5) Trainer

Pennsylvania Hospital – Contract - Philadelphia, PA – 2/06 – 4/06

• Trained Physicians, Nurses and Support Staff on order entry, Emar, & Clin Doc

EMR Trainer

Cedars Sinai Hospital – Los Angeles, CA – 11/02 – 3/03

• Trained Physicians and Nurses on custom developed EMR application on a 24/7 basis. Provided floor support during Go Live activation

MS Office & Crystal Reports Intro Trainer

Hoag Hospital – Newport Beach, CA – 7/00 – 5/02

• Delivered formal classroom training on all levels to Hospital Executives, Physicians and Nursing staff

• Created new training manuals using SnagIt based on new rollouts and upgrades of software; updated existing manuals with new tips and tricks for users

• Utilized Remedy (Help Desk Ticket Tracking system) to document software application related problems

Additional Work Experience upon request

MEDICAL ASSISTING EXPERIENCE

Various Internal Medicine Practices Philadelphia, PA 9/91 – 9/97

• Front-end responsibilities: answered telephones, triaged patient’s calls, scheduled appointments, arranged for hospital admission and laboratory services

• Back-end responsibilities: reviewed medical histories and recorded vital signs, explained treatment procedures, prepared patients for examination, assisted the physician during the examination, collected and prepared laboratory specimens, prepare and administered medications as directed, authorized drug refills as directed, telephoned prescriptions to a pharmacy, performed venipuncture and electrocardiograms, removed sutures, and changed dressings

EMPLOYMENT HISTORY

Recruiter/Contracting Company Company/Facility Location Duration

The Westchester Medical Practice Peekskill, NY 3/3/10 – 5/10/11

Enterprise Software Development North Shore Long Island Jewish Hospital Manhasset, NY 11/9/09 – 11/15/09

Health Quest Poughkeepsie, NY 4/09 – 9/09

Parker Healthcare IT Sutter Healthcare Sacramento, CA 10/08 – 12/08

TalentTree Stanford Hospital Palo Alto, CA 4/08 – 5/08

Acro CHOMP Hospital Monterey, CA 7/07 – 4/08

Acro University of Michigan Hospital Ann Arbor, MI 6/07

Modis NYU Medical Center New York, NY 1/07 – 4/07

Technology Services, Inc. Temple University Hospital Philadelphia, PA 5/06 – 7/06

First Consulting Group Pennsylvania Hospital Philadelphia, PA 2/06 – 4/06

Trexis, Inc. Valley Cottage, NY 1/05- 6/05

Cittone Institute Philadelphia, PA 2/04 – 8/04

Mission Critical Technologies Cedar Sinai Hospital Los Angeles, CA 11/02 – 3/03

Hoag Hospital Newport Beach, CA 7/00 – 5/02

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