mr

Robert Melville

**** **** ***,

Eau Claire, WI *4703

**********@*****.***

Objective: To obtain a office position where I can use my computer and office skills.

Professional Skills

. Accounts Payable

· Ensured tax, legal and company compliance with payroll issues.

· Analyzed business performance to maximize operations.

· Maintained weekly cash flow management and reporting activities.

· Prepared reports, budgets, payroll, sales taxes

· Issued invoices, purchase orders and shipping charges.

· Microsoft Office

· Microsoft Windows/Mac

· Lotus 1-2-3

· WordPerfect 5.1/6.1

· Peachtree

· Computer Programming

· Filing/Editing

· Typing (55+ wpm)

· Office Procedures

· Telephone Skills

· Networking/IT

· Accounting

· Business Math

· Business English

· Management Skills

· Customer Service Skills

· Scheduling/Budgets

· Design Safety/Operating Manuals

· Maintained excellent customer relations and developed customer rapport

· Diplomatically resolved customers complaints on as-needed basis

· Accurately calculated and made daily deposits of up to $100,000

· Ability to follow instructions well and make decisions with no supervision

· Motivated and supervised 15+ employees on daily basis

· Maintained all record-keeping procedures without error

· Delegated responsibilities to employees to meet company’s expectations

· Effectively developed telephone communication skills and consistently met quotas

Education

Computer Science (3 years)

UWEC

Eau Claire, WI

Employment History

Chippewa Brass and Aluminum Foundry, LTD

1350 Halbleib Rd

Chippewa Falls, WI 54729

715-***-****

06/1982-04/2008

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