Project Manager -Pharmaceutical Equiment

Highlights of Qualifications

- Over *.* years of Pharmaceutical Equipment experience in a decision-making position

- Successfully managed over 31 Pharmaceutical Equipment projects until now

- Over 6 years of managerial experience –strong organizational, problem solving and analytical abilities

- Marketing graduate with a high level of dedication and professionalism

- French, English, Greek (fluently trilingual) and Spanish (good conversational level)

- Strong ability to communicate with large groups

- Great capacity to assimilate/adapt to new situations and environments

- Self-motivated individual with the ability to work without supervision

- Highly-developed customer relationship and team-building skills –12 years of quality customer service

Career Related Work Experience

IsoTech Design Inc, Montreal, Quebec Feb.2008 – Present

Product / Project Manager –Pharmaceutical Equipment

Company Background

IsoTech Design Inc.(www.isotechdesign.com) has been a worldwide leader in barrier isolation technology for over 16 years, serving the pharmaceutical market as well as hospitals and pharmacies. The company designs and manufactures custom equipment which offers the highest level of sterility assurance and particle contamination controls to meet USP 797 and cGMP requirements for the pharmacy sterile compounding and the biopharma aseptic processing.

Product Management role

Responsibilities

- To create and administer marketing material for product lines with the goal of increasing monthly customer response

- Accountable for monthly sales –collaboration with 6 sales people to help them meet monthly quotas

- To recommend and sell precise equipment, integrations and layouts, in order to meet our pharmaceutical clients’ specific needs

Achievements

- Promoted twice in a two year period

- Sold for $1.2M in the fiscal year 2009; and Sold for over $1.7M so far, in the fiscal year 2010

- Exceeded by 28% my annual sales goal within the first 5 months of the company’s fiscal year 2010

- Accountable thus far, for 56% of the company’s total sales for the fiscal year 2010

- Launched consumable promotions which increased sales by 10% at each occasion

- Introduced customized products which offered the company a competitive advantage

Project Management role

Responsibilities

- To manage pharmaceutical projects, from production, to documentation and validation, so that we can deliver with certainty, within the agreed-upon timeline

- Daily collaboration with a large team (i.e. designers, engineers, technicians) in view of efficiently meeting project deadlines

Achievements

- Successfully managed, until now, more than 31 projects worth in total over $2.16M

- Created project timelines that made it possible to meet client requirements

- Created a Weekly Follow-up Template to ensured that all collaborating departments met their respective deadlines

- Created a Bill of Material Template which streamlines projects from the design, to purchasing to assembly stages

Introduced customized products which offered the company a competitive advantage

I have had the opportunity of working closely with the following companies among many others:

FDA, Sanofi-Aventis, SNC Lavalin, Therapure BioPharma, Cook Medical, Cangene, Genzyme, GlaxoSmithKline, INTAS Pharmaceutical, Pharmidea, WuXi AppTec, Church & Dwight, Bausch & Ströble, Flexicon, BioQuell, Steris, Médicago.

Les Cafés Second Cup, Montreal, Quebec 2003 - 2006

Acting Manager/Customer Service Representative

- Controlled inventory and placed daily orders in order to meet changing customer demand

- Accountable for the daily closing and balancing of the cash

- Coordinated 10 employees’ timetables in order to generate suitable schedules

- Maintained efficiency by overseeing employees’ work

Patisserie Fine Delice Royale, Ottawa, Ontario 2001 - 2003

Customer Service Representative

- Improved multitasking abilities by simultaneously serving customers & preparing orders, within a demanding environment

- Efficiently worked in teams so to provide a finished product within a deadline

Opinion Search Research Centre, Ottawa, Ontario 1999 –2000

Supervisor / Telephone Interviewer

- Directed and oversaw 300 interviewers in order to maintain a productive and professional work environment

- Resolved technical issues to increase project efficiency

- Managed multiple projects simultaneously in order to present to clients, the desired amount of studies by a specific date

- Capable of dealing calmly with angry respondents, while maintaining a serious and professional image of company

The Carlingwood Hair Corner, Ottawa, Ontario 1998 – 1999

Acting Manager/Receptionist

- Acquired excellent organizational skills by generating working schedules for 7 employees

- Learned managerial responsibility by being accountable for daily financial balance & preparing banking deposits

- Enhanced professionalism, communication and interpersonal skills by coordinating customer requests and over-the-phone inquiries

Education

John Molson School of Business, Concordia University, Montreal,Quebec 2007

Bachelor of Commerce [Marketing]

- Consumer Behaviour; Strategy & Competition; Business Law & Ethics; Strategic Marketing Planning;

World Business

Algonquin School of Business, Algonquin College, Ottawa, Ontario 2005

3-Year Business Administration Diploma [Marketing]

- Marketing Research; Advertising; Personal Selling; International Marketing Management

Lycée Claudel, Ottawa, Ontario 1999

French Baccalaureate Degree [Economics]

Related Academic Projects

Pharma-Suite – Concordia University Winter 2007

- Created a business plan for a real Montreal entrepreneur

- Made use of surveys, secondary research and governmental/provincial business-related information

- Obtained an A for the project

- Entrepreneur has since, made use of business plan to obtain bank loan and start his business

Feasibility of Introducing Brand Name Coffee within Algonquin College Fall 2005

- Issue: Is Algonquin realizing full profit potential by not offering a name brand coffee?

- Utilized surveys, observation, focus groups, taste testing and secondary data

- Obtained an A+ for the project

- Presented to Board of Deans and succeeded in introducing a brand name coffee shop within the college

Language/Computer Skills

- English, French & Greek: Perfectly trilingual –fluent, written & spoken

- Spanish: Good conversational & written level

- Strong knowledge of: Microsoft Office, PowerPoint, Excel, AccPac and Microsoft Office Project 2007

Extracurricular Activities

- Bronze winner of Sales Presentation in 2004 Ontario College Marketing Competition

- Certificate of Appreciation by Algonquin College for Articulation Day market research conducted for the college

- Conducted market research within Algonquin which resulted in the introduction of new service provider

Hobbies & Other Activities

- Experience Abroad: Lived in Greece, Turkey and Canada for equal amounts of time

- Painting: Fond of painting and drawing during spare time, since childhood

- Renovation: Enjoyed partial/full renovation of homes for many consecutive years

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