Home Health Aide / Customer Service

Personal Details

Name Benedict O. Herbsman

Phone 714-***-****

Email ***.********@*****.***

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Profile

A dedicated and loyal member of the team. A go-getter not afraid of a challenge and able to adapt to the local working environment. A natural organiser who is methodical in approach to administration. A people person who understands that professionalism is very important in the workplace while maintaining a friendly relationship with the staff.

• Proficiency in various competencies includes highly developed human relation skills with the ability to communicate, negotiate, and develop solid internal and external relationships

• Creative, willing to learn, team player, pro-active, strong leadership skills

• Analytical and conflict resolution skills

• Sound judgment and ability in handling matters of a confidential and or sensitive nature

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Employment History

Home Health Aide September 2005 – December 2011

Magellan Guest Homes

Tustin, California

Role and Responsibilities

• Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide.

• Change dressings.

• Check patients' pulse, temperature and respiration.

• Direct patients in simple prescribed exercises and in the use of braces or artificial limbs..

• Massage patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation.

• Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

• Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.

• Care for children who are disabled or who have sick or disabled parents.

• Change bed linens, wash and iron patients' laundry, and clean patients' quarters.

• Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

• Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.

• Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets.

• Provide patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability or illness.

Administrative Duties

• Answering telephone calls and attends to inquiries from families regarding vacancies in the facility.

• Assisting the Facility Administrator in preparation of reports for the State Licensing Inspections.

• Maintain physical records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager

• Routine inspection of the facility’s amenities, patient’s quarters and request for maintenance whenever necessary.

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