Brandon Johnson
Columbia, SC 29210
qwmogb@r.postjobfree.com
EDUCATION
ECPI College of Technology Columbia, SC
May 2010 - Sept. 2012
Associate of Applied Science
Major: Network Security
BENEDICT COLLEGE Columbia, SC
May 2007 - May 2008
Bachelor of Public Health
CERTIFICATIONS
A+ Certification
AWARDS
I-Award
SKILLS and competencies
. Microsoft Office Suites (2007/2010)
. Experience with : XP, Vista, Windows 7, Server 08
. Virus Removal
. Windows 7 advance Configuration
. Active Directory
. TCP/IP configuration
. Router configuration
. System backup
. Build/Create system image
. Hardware Troubleshooting/Repair
EXPERIENCE
ANC Group Inc.
PC Tech Aiken, SC August 2012-
Present
. Provide Level 1 support for Aiken County School District
. Assist in Window 7 roll-out of workstation and installation of
software and hardware. Perform software updates. Workstation moves;
along with computer setup and peripherals from site to site.
. Maintain workstation hardware and software. Replace faulty hardware
and correct software issues
. Replace LCD's, power supplies, I/O Modules, and system boards in Dell
Laptops and desktop
. Configure BIOS for blue screens and program compatibility.
. Complete data backups and restorations for users. Assist users and
answer questions regarding their equipment
. Troubleshoot User network connectivity
. Install and troubleshoot printer connectivity/printing issues
. Image laptops and desktops using ZENworks and shared network folder
. Configure user settings
. Assign server IP address to site specific machine
. Enter time and ticket information into ConnectWise
DELOITTE FAS Columbia, SC
June 2012 - August 2012
Processor II
. Prep and scan documents for QC
. Scan and Stat QC to verify image quality with keen eye for detail using
LexisNexis Law program.
. Staging of electronic media on network shares; utilizing Beyond Compare
. Hard drive encryption using Truecrypt software
. Effectively managed multiple projects with time sensitive dead-lines
. Delegate work throughout team consisting of 3 to 10 members
. Inventory PC machine's and component devices
. Update spreadsheet data through excel
Quiet Solutions Columbia, SC
February 2011 - August 2012
PC Tech
. Install PC's original OS or upgrade to Vista, Windows 7, or Server 08.
Set up users accounts, install printers, faxes, and scanners. Assign
user and folder permissions.
. Wipe hard drives for clean Operating System install using DBAN or
system disc. Repair Windows MBR from system disc
. Capture generalized .wim files from client PC to distribute using WAIK
and the DISM and ImageX tools.
. Create backups and system images, Restore data from backups and system
images
. Install drivers and software, Replace/upgrade hardware, Replace
screens in laptops
. Configure/flash BIOS for heating issues, blue screens, and program
compatibility.
. Virus and malware removal and prevention using symantec suites,
microsoft malware removal tool
. Home wireless network setup. Router configuration and password
protection with guest network having limited bandwidth, assign static
IP addresses
. PC assessment for problems, upgrades, and optimization. Monitor
Process' for CPU usage, review system logs using reliability monitor
. Windows Update failure solutions
. Custom/Express install of Microsoft Office Home and Professional
2007/2010. Excel, word, and power point training and intergration.
. HTML web scripting
I.E. DISCOVERY Columbia, SC
November 2009 - June 2012
Data Processor II
. Prep and scan documents for QC
. Scan and Stat QC to verify image quality with keen eye for detail using
LexisNexis Law program.
. Staging of electronic media on network shares; utilizing Beyond Compare
. Hard drive encryption using Truecrypt software
. Effectively managed multiple projects with time sensitive dead-lines
. Delegate work throughout team consisting of 3 to 10 members
. Set up network and non-network printers/copiers
. Inventory PC machine's and component devices
. Update spreadsheet data through excel
. Received I-Award for Initiative, For leadership in the absence of
supervisors and managers
Allied Barton Columbia, SC
May 2009 - February 2010
Security Officer
. Actively monitor CCTV while patrolling grounds. Write, update, and
maintain various logs (Daily, Visitors, and Incident)
. Enable and disable temporary and permanent badges, set access times and
door entry.
. Successfully completed Master Security Officer training