Quality Assurance Manager
Resume:
AUDREY MATHENY
Colorado Springs, Colorado 80919
719-***-**** qvyqi3@r.postjobfree.com
PROFESSIONAL PROFILE
Senior-level professional offering in-depth experience in managing all facets of practice operations, including comprehensive risk-mitigation solutions in the areas of mortgage fraud, training administrative support and intern paralegals, accounting, and client servicing. Experienced in developing and delivering training, leading teams of paralegals in all aspects of trial preparation, pre-trial research, document drafting and management, and case exhibit creation. Strong team player. Committed client advocate with proven success in serving as effective liaison during all phases of a case. Personable communicator, professional, able to conduct productive client / witness interviews. Strong analytical ability. Excellent time management skills. Ability to work independently. Bilingual with ability to speak German, with two years experience as an instructor for Big Bend University.
PROFESSIONAL EXPERIENCE
SANDERS LAW FIRM, LLC – Colorado Springs, Colorado 2003 – 2008 and 2011 – Present
Senior Office Manager
Supported team of attorneys on national high-profile civil rights cases, product liability, as well as a class action environmental cases. Responsible for the development and training of legal staff, contributing to Federal Court trial preparation processes, conducting document reviews, drafting motions, appeals, and pleas, and interfacing with individuals involved in litigation proceedings. Served as primary point of contact for client questions, concerns, and issues. Managed all administrative services, machines, and processes that support efficient operation of practices. Researched, evaluated, and selected new software to assist with case management. Executed all aspects of accounting, including invoicing, accounts receivables, and accounts payables.
Successfully designed and implemented a document database which provided proof to the Court that vital documents were not disclosed, generating $1.2 million sanctions award.
Introduced system that standardized displaying of exhibits during trial.
Ensured compliance with the Federal Rules of Civil Procedure requirements.
INTERTHINX – Colorado Springs, Colorado 2010-Present
Analyst
Provide comprehensive risk-mitigation solutions in the areas of mortgage fraud. Responsibilities include researching, investigating, evaluating, and interviewing parties involved in mortgage transactions, and preparing comprehensive written reports providing post-closing quality assurance consulting for the mortgage and financial services industry. Provide detailed information on borrowers, brokers, appraisers and other third parties in anticipation of insurance claims made by financial institutions. Excellent communication and organizational skills.
A&R PARALEGAL SERVICES, LLC – Colorado Springs, Colorado 2008-2010
Owner
Successful contract litigation paralegal responsible for all phases of complex civil rights and mass tort / environmental litigation. Responsibilities include: evaluating, training and supervising junior paralegals; receipt and calendaring of documents and orders; compliance with Fed. R. Civ. Proc. Rule 16 and 26 requirements; settings of depositions, hearings and trials; scheduling lay and expert witnesses for trial; tracking litigation related expenses; tracking case costs and attorney/paralegal fees for purposes of fee award; receipt, organization, and tracking of millions of pages of documents; developing searchable data bases to track information contained within millions of pages of documents; preparing exhibits, exhibit notebooks, and exhibit presentations to be used at trial; redacting and assisting in the editing of video depositions to be used at trial; coordinating with the office of opposing counsel and with the court.
CAIN & HAYTER, LLP – Colorado Springs, Colorado 2001 – 2003
Senior Paralegal/Trainer
Directed daily activities of 4 paralegals accountable for supporting team of attorneys that specialized in insurance defense with legal and internet research, location and interviewing of case and expert witnesses, and drafting of complex legal documents and correspondence. Collaborated with attorney on all facets of pre-trial preparation and accompanied attorneys at court proceedings.
Recognized for leadership abilities and was promoted to lead paralegal after 1st year of tenure.
Introduced efficiency improving policies and procedures and provide training to paralegal staff.
Performance counseling
EDUCATION
Associate of Science in Paralegal Studies
SULLIVAN COLLEGE – Louisville, Kentucky
ABA Accredited Program
Graduated Summa Cum Laude
Completed Secondary Education Coursework with emphasis in History & German
INDIANA UNIVERSITY – Bloomington, Indiana
Project Management Certificate
Currently enrolled with Boston University
Technical Proficiencies
Windows Operating Systems; Microsoft Word, Excel, Access, Outlook;
Timemap, Casemap, Amicus, QuickBooks, Quicken, ArcMap, Adobe Photoshop
Certifications
Federal Rules of Practice
Certificate of Mastery of LexisNexis
PROFESSIONAL AFFILIATION
NATIONAL PARALEGAL ASSOCIATION 2006 - Present
WOMEN’S VISION FOUNDATION 2009- Present
PIKES PEAK PARALEGAls 2009 - Present
COMMUNITY INVOLVEMENT
Active Member of Nationally Recognized Book Club that supports Urban Peak
and other charity organizations
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