Monica Maker

Monica Maker

**** *** ******* ** .

New Orleans , LA 70119

504-***-****

************@*****.***

Job Objective To obtain a position where I can utilize my skills in an Administrative office environment

Skills/Knowledge

· Typing 30 wpm ● Outstanding Verbal Skills

· Customer Service ● Organization

· Microsoft Word, Excel, Outlook, PowerPoint ● Computer Skills

· Strong Communications ● Data Entry

· Persuasive Selling Skills ● Sorting/Arranging Stocks

Work Experience

Sales Agent/Human Resources Coordinator Trainee 09-06/present

Windsor Court Hotel/Room Service New Orleans , LA

· Answering two hundred phone calls per shift

· Opening/Closing cash, credit and room charges

· Schedule new arrival guest for amenities

· Maintaining servers gratuity on Excel Program

· Training new employees (certified order taker trainer)

· Using Micro’s Technology

· Taking guest orders

· Assisting applicants w/ application process

Associate Sales/Stock Member 02-06/09-06

Rainbow Apparel Sacramento , CA

· Ringing up sales

· Handling customers inquiries

· Customer Service, solving customers problems

· Software Programs

· Sorting/Arranging Stock

Call Center Trainee 03-06/08-06

Job Corps Sacramento , CA

· Typing

· Copying

· Answering Phones

· Taking messages

Education

•Delgado Community College 01-09/present

Administrative Technology New Orleans , LA

•SIA Tech Academy 08-06

High School Diploma Sacramento , CA

•Sacramento Job Corps 08-06

Call Center Certificate Sacramento , CA

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