Administrative Assistant, Secretary, Office Manager

SUZANNE KELLER

**** ******* **** ***** #*, LOS ANGELES, CA 90019

PHONE/FAX: 323-***-****, CELL: 323-***-****, E-MAIL: **********@***.***

QUALIFICATIONS SUMMARY

* Experienced with Microsoft Office Suite for both Windows and Mac

* Proficient at handling an eight-line phone system

* Highly skilled at drafting correspondence

* Expert at developing and implementing organizing and filing strategies

* Professionalism in such matters as covering a front desk and maintaining strict confidentiality

* Editing and proofreading skills

EXPERIENCE

Organizational Assistant 2003 – Present

Journalist/Editor Sally Ruth Bourrie, Silver Spring, Maryland

* Used Word to turn chaotic, misformatted and damaged texts and manuscripts into viable copy

* Converted unusable Word documents to functional mailing lists that reached thousands of members and media for Washington, D.C. federal agency

* Proofed and copyedited Flight for Freedom, a book about 1,000 Oregonians who flew to New York City post-9/11 to help the city’s inhabitants

* Provided ongoing research for articles on such topical issues as housing, health care, employment, elder-care

* Compiled and organized tax documentation, saving hours of time and locating hundreds of dollars in tax deductions

Estate Executor/Caregiver 2000 – 2005

Rancho Palos Verdes, California

* Supervised all aspects of medical care, including medication and personal care, and coordinated HMO and government medical services for parents with severe, degenerative illnesses, ensuring care that suited both their physical and emotional needs

* Researched medical, legal and financial issues, achieving savings of tens of thousands of dollars by integrating expenses

* Interviewed, supervised, trained and coordinated health care workers

* Managed all aspects of estate administration, including budget and taxes

* Appointed attorneys and accountants, and negotiated with state and federal government agencies in two states, to execute an estate with scattered assets totaling over $1 million

* Dissolved two corporations and completed transfer of mineral rights trusts to heirs

Program Assistant/Printing and Distribution Assistant 1995 – 2000

American Chemical Society, Washington, D.C.

* Synthesized increasingly complex analyses of departmental productivity, production costs and budget projections, tasks which had previously taken hours of the department manager’s time

* Successfully streamlined processing of departmental payroll, purchasing, project scheduling and record-keeping, eliminating the need for a second part-time assistant

* Supervised internal print orders and distribution for 34 internationally distributed ACS periodicals and collaborated with Print Manager to prepare postal forms and arrange domestic and international mailings of periodicals essential to the research of every chemist worldwide

* Conducted instructional seminars in Word and Excel for staff members

* Proven track record of superior performance led to promotion to Printing and Distribution Assistant

Secretary to the Curator of Manuscripts, 1983-1986

J. Paul Getty Museum, Malibu, CA

* Worked with curator to establish organizational infrastructure and procedures for a newly-created department

* Maintained departmental records and files, and created procedural manual for the department

* Generated correspondence, memos and forms

* Edited and wrote copy for exhibitions, brochures, publications and acquisition reports

* Coordinated travel arrangements for curator, staff and visiting scholars

* Monitored departmental expenses and participated in budget planning

* Responded to public inquiries and photography requests

* Assisted photographers and conservators with physical handling of artifacts

* Supervised and assisted visitors in the Manuscript Reading Room

Education:

M.A., Yale University; B.A., UCLA (magna cum laude, Phi Beta Kappa)

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