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Customer Service Medical

Kissimmee, Florida, 34746, United States
April 19, 2012

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Heather R. Minton

**** **** ****** **** ***. **1

Kissimmee, Fl. 34746



Become a contributing team member where my position will utilize my skills in

helping the operations run smoothly and proficiently in a medical facility. I

bring a high level of personal motivation, maturity and a sincere desire to

succeed by adapting to changing medical needs.

Work Experience:

December 2009 –Present Capri Medical Group Columbus , GA

Certified Medical Assistant

July2008 -May 2009 Roman Medical Group Columbus , GA

Front Office Assisstant -

September 2005-March 2008 Bill Heard Columbus , GA

Cash Office Assistant


KLA Medical School in Columbus, Ga.

Nationally Certified with a 3.8 grade point


Columbus State University in Columbus, GA.

Took three semesters in a business

management course.

East Coweta High School in Atlanta,Ga

graduated with a 3.6 grade point



Dr. Carl Foster Capri Medical Group 706- ***-****

Veronica Mithcell Clinic Coordinator 706- ***- ****

Nick Hiers Administative Assistant 706-***-****

Handled all the large money

transactions that came into the company, daily deposits, financial records of

payments and insurance. Daily customer service interactions. Other duties

included answer phones, scheduled appointments and handled daily staff meetings.

I made staff schedules and handled payroll for the office.Daily job

responsibilites were answering phone calls, patient check in, and scheduling

patient appointments, verified medical insurance and referrals, handled all cash

transactions. I assisted in helping the patient with understanding their Hippa

rights. Perform initial interview of patients, measure vital signs including

pulse, heart rate, blood pressure, temperature, weight, height and record

readings to the patients charts. Responsible for preparing treatment rooms,

sterilization of instruments, giving injections, addminister routine laboratory

tests, assisting in wound care or simple surgical procedures, and assist during

GYN procedures. I recieved a great deal of experience in Orthostatic pressure

reading, EKG, Spirometry, PFT's, DOT physicals, Sports and school physicals,

snellen charts, audiograms, and 5 to 9 panel drug and alcohol screenings. Some

Advancements I have made in my time with Capri Medical Group was to take charge

of the Onsite Occupational Medical Care program and to become the offices

American Red Cross First Aid, CPR, AED and blood born pathogen Certified

instructor for onsite training. Also handled all the ordering of inventory.

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