Customer Service Sales Representative

Justin R Beal [C] 248-***-****

**** ******* **. [H] 248-***-****

Troy, MI 48098 ***********@*****.***

Experience

Southwestern Industries

(Rancho Dominguez, CA)

Field Service Technician/Associate Sales Representative July 2011 – March 2012

Responsibilities Included:

- Installation, repair, maintenance and troubleshooting of SWI CNC machines

- Calling customers to sell/schedule preventative maintenance

- Maintaining customer database and campaigns via Salesforce.com

- Placing part orders for customers

Skills learned/utilized:

- Mechanical

- Sales

- Problem Solving

- Customer Service

Meijer, Inc. – Customer Service Dept.

(Rochester Hills, MI – Store# 57)

Cashier/Receiving/Planogram/Service Coordinator/Maintenance Sept. 2006 – July 2011

Responsibilities Included:

- Operating cash register

- Organizing/Stocking departments

- Assisting customers

- Training incoming Customer Service department workers

- Occasionally supervising department workers

Skills learned/utilized:

- Problem Solving

- Communication

- Customer Service

- Organization

Education

Oakland Community College Jan. 2006 – Dec. 2010

(Auburn Hills/Royal Oak, MI)

A.S. Degree in Liberal Arts – Completed Dec 2010

Ferris State University May 2011 – Present

(Warren, MI)

Currently senior status pursuing B.S. Degree in Industrial Technology and Management.

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