Human Resources Management

CHUCK HOUSEHOLDER

P.O. Box ****

Rancho Cucamonga, CA 91729

E-mail: ****************@*******.***

Home: 909-***-**** Cell: 909-***-****

HUMAN RESOURCES PROFESSIONAL: Communication / Regulatory Compliance / Policy Development / Performance Management / Project Management / Employee Relations / Benefits / Compensation / Classification / Staffing / Retention / Organizational Development / HRIS / SOX / Strategic Planning / Process Improvements / Best Practices / Risk Management / Safety / Multi-Sites / Acquisition / Integration / Cost Control / Work Teams / For-Profit & Non-Profit / Union & Non-Union

Designed and implemented organizational infrastructures to meet changing business needs while reducing costs in public, private and government sector organizations. Designed market competitive compensation plans aligned with business objectives to improve and reward employee performance and increase retention. Maintain expertise in labor law and conflict resolution.

• Consolidated all HR policies/programs from six acquisitions and three company payroll centers into one, cutting costs and improving efficiency.

• Implemented pre-hire screening measures/background checks, reducing first year attrition rate more than 50%.

• Integrated performance management system with compensation practices, increasing employee development, productivity and retention.

Special Skills: Empower employees through utilization of MBO and work team principles… Effectively communicates with all levels within diverse organizations… Develop/train staff to achieve business objectives… Design incentive programs to improve employee morale, productivity and retention.

Citizenship: United States

Education: Bachelor of Arts degree in the liberal arts from California State University - Long Beach

Professional Affiliations: Society for Human Resource Management and Professionals in Human Resources Association

Career Accomplishments

Consolidated three regional payroll centers and all HR policies from six acquisitions. Eliminated two outside payroll vendors and extra staff to save money and increase efficiency. Consolidated/incorporated all HR policies into one employee handbook, covering all seven former stand-alone companies, eliminating differences among policies and employee treatment.

Implemented screening measures to cut attrition rate more than 50%. Company’s first year employee attrition rate was 37%. Established pre-employment screening measures, including drug screenings, background checks and reference checks requiring satisfactory ratings from previous employers. Attrition rate reduced from 37% to 16%.

Developed/implemented performance measurements to assist management’s achievement of fiscal corporate goals. Company had no performance measurements in place for monitoring fiscal accountability. Created and introduced a performance management system that enabled performance measurement by partnering managers with their direct reports to identify/determine and track the accomplishment of their fiscal year business objectives and goals.

Integrated performance evaluation program into company’s compensation practice, increasing productivity and retention. Company had no incentive-based compensation program. Developed and implemented formal written performance evaluation program that incorporated merit pay increases. Production increased, accuracy improved, morale was heightened and attrition was lowered when employees understood their pay could increase for good job performance.

Career History

Human Resources and Risk Manager

Boston Men’s Health Center, Inc. (March 2010 – September 2011)

Newport Beach, California

Performed as a one person Human Resources and Risk Management Department. Assumed responsibility for successfully overhauling, managing and administering the entire Human Resources and risk infrastructure for Boston Men’s Health Center, Boston Medical Group and Meditech Laboratories. Monitored all commercial lines insurance policies, reported claims and potential losses to insurance carriers and tracked/reported the adjudication of all claims. Assured compliance with all policies, regulations and procedures to ensure safety and the continued viability of the company. The privately held company is comprised of 96 dedicated non-unionized employees working in 21 specialty health clinics, a compounding pharmacy, national call center and a headquarters environment located in ten states, the District of Columbia and Puerto Rico. (Position was eliminated due to company’s bankruptcy.)

Human Resources Manager

Presbyterian / St. Luke’s Medical Center and Rocky Mountain Hospital for Children (August 2008 - May 2009)

Denver, Colorado

Managed all HR functions and day-to-day operations and administration of the Human Resources Department for this 125-year old 680-bed tertiary care regional medical center comprised of 1,550 non-unionized employees. Overall responsibility for policy interpretation, coaching/counseling, resolution of employee relations issues, leadership development training, organizational development, new hire orientation, recruitment, compensation, employee benefits administration, leave administration, HRIS reporting, JCAHO compliance, performance management, strategic planning, meeting facilitation, develop/implement special projects, collect/analyze data, report preparation and develop/maintain job descriptions. Supervised two full-time HR Coordinators and one HR Clerk. (Voluntarily resigned to relocate back to California.)

Human Resources Manager

Denver Regional Council of Governments (February 2008 - August 2008)

Denver, Colorado

Directed the planning, development, implementation and efficient administration of all HR functions including recruitment and selection, new hire orientation, employee benefits, leaves of absence, compensation, payroll, training/development, performance management, employee recognition, employee relations, affirmative action, safety and workers’ compensation for this non-profit organization comprised of 100 professional/technical employees. Strategized, formulated, recommended and implemented policies, programs and administrative processes necessary to attract/retain the best available qualified talent and assured compliance with applicable regulatory requirements. Exercised independent judgment in developing methods, techniques and evaluation criteria for obtaining business related objectives. Supervised one Senior HR Generalist. (Voluntarily resigned to accept growth opportunity with Presbyterian/St. Luke’s Medical Center.)

Human Resources Director

Acorn Engineering Company (April 2007 - July 2007)

City of Industry, California

Directed and managed all HR functions, timekeeping, safety administration and mailroom services for this multiple site privately held company of 750 non-unionized employees engaged in custom engineering and manufacturing of specialty plumbing products and fire protection equipment. Oversaw six direct reports. (Voluntarily resigned to relocate to Colorado.)

Corporate Director, Human Resources and Risk Management

Keystone Automotive Industries, Inc. (December 1999 - March 2005)

Pomona, California

Developed HR infrastructure and directed generalist HR and ADP payroll administration functions for this ISO 9001 $501M leader in automotive aftermarket body parts, parts recycling and remanufacturing business. Additionally managed/monitored Keystone’s risk management program that included assuring adequate commercial lines insurance coverage, workers’ compensation and safety program. Had responsibility to investigate and report accidents and claims incidents to the appropriate carriers and monitored all claims adjudications. Assisted and supported the commercial lines broker during policy renewal negotiations. Supported and serviced 150 multi-state warehouse distribution/sales centers, manufacturing sites and branch operations comprised of 3,500 non-unionized employees spread among 42 states, Canada and Mexico. Supervised one direct report and two indirect reports. (Position was eliminated by newly appointed President/CEO who brought his own senior management team with him to Keystone.)

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