Beheshta Sadaat

** ********* **.

Courtice, Ontario, L1E 2B5

905-***-**** – qua6nx@r.postjobfree.com

POSITION: Seeking the position as a team member in your company. I’m highly capable of this position with experience as a manager/supervisor. This includes many things such as dealing with marketing and customer service, which also includes communicating with guests professionally, answering calls, monitoring sales and entering them into company paper work

HIGHLIGHTS & QUALIFICATIONS

• Demonstrated excellent communication and organization skills through various volunteer positions within the academic, business and not-for-profit sectors

• Possess strong attention to detail by analyzing qualitative and quantitative research data

• Trained in addressing cultural sensitivity and workplace diversity

• MS Office; Internet, E-mail; MapInfo 9.1; ArcGIS, ArcMap; SQL, Type 60 WPM, Yardi, Picasa

• Trilingual: English, Pashto and Dari; Love reading

WORK EXPERIENCE

Sales Associate (Williams Coffee Pub) 2008-2012

• Answered phones and made outbound calls

• Processed cash and credit orders, ensuring smooth financial transactions

• Ensured orders were received, communicating with client restaurants

• Explained services, zones, providing information to customers

• Data entry according to specific format, maintaining accurate online web-menus

Co-Op Placement (Jane Harvey Associates Lawyers) 2009

• Assisted in training members and running orientation events, communicating co-op procedures

• Answered telephones, received and distributed mail, filed papers, typed or photocopied documents

• Ran tours and provided information to guests

UOIT Gym- Campus Reaction Centre (University of Ontario Institute Technology) 2009-2011

• Offering proper and reasonable fitness training

• Clean machines after being used; as well as end of the night

• Maintained confidentiality of student/users information, implementing policies of University of Ontario Institute Technology and ensuring dignity of students

Sales Associate (Macs Convenience) 2007-2010

• Processed cash and credit orders, ensuring smooth financial transactions

• Carried out inventory processing and acquired a wealth of knowledge in products and services

VOLUNTEER EXPERIENCE

Member (Green Space collective) 2008-Current

• Chair meetings, record minutes and type agenda, co-running collective organization

• Organize planting days and community outreach, ensuring successful events

Volunteer (The Redwood Women’s Shelter) 2009-2010

• Christmas shopping and present wrapping for clients

• Supervised children for clients

Facilitator (Royal Ontario Museum) 2006-2007

• Presented information about exhibits, co-running Biodiversity gallery

• Encouraged and promoted guest feedback, enriching visitation experience

EDUCATION & TRAINING

Bachelor of Arts Undergraduate (University of Ontario institute technology) 2009-present

• Major: Criminology and Justice

• Minor: Legal Studies

Bachelor of Health Science (University of Ontario institute technology) 2009 -2011

• Major: Health Science

• Summer Courses

TESL Canada Certificate (Canadian Centre for Language and Cultural Studies) 2012

• English language certificate course

TCPS 2: CORE Certificate (Tri-Council Policy Statement) 2012

• Ethical conduct for researching involving humans

Driver’s License (World Driving School) 2010

- Successful completion of Class G2 license requirements

Standard First Aid and CPR Certificate (Toronto CPR) 2009, 2011

• Canadian Red Cross-Authorized Provider

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