Sheila
Resume:
Sheila Abreu
Fremont, Ca ****6
Hallmark 9/11/06 - present
Installation Lead: Organized, ran and completed store revisions, including take down and building of fixtures then getting product back up in a timely manner. Tracked fixtures and product. Communicated with store and Territory assistant regarding scheduled revisions.
Territory Assistant: Supervised 15+ merchandisers for approximately 35+ Hallmark accounts. Worked in the field visiting accounts several times a month, if not weekly. My territory area was from San Mateo south to Los Gatos/San Jose area. My goal was to always be able to maintain a high level of customer service in a very fast paced retail environment. My visits to accounts would entail anything from checking on accounts to filling out a TA action report, which tracks sales, promotions, empty pockets, low product volume, change out of incoming product, seasonal and everyday merchandise. Talk to store director to get more visual space for product displays. These accounts include Party America, Toys R Us, Barnes and Noble, Longs, Safeway, Raley’s and several independent accounts. Worked closely with store management. Processed and tracked orders, credits, damages, and shipments. Worked accounts as needed, hired and trained RMs. Handled audits, credits and damage reports. Worked independently, with merchandisers, store employees and management. Computer and internet literate. I can handle or defuse many situations by staying calm and talking things out. Worked with customer service as go between for accounts and sales. Tracked and researched problems from beginning to end as needed. Organized and maintained files for accounts and merchandisers. Attended monthly/bi-monthly meetings with Territory Rep. Participated in conference calls for training and/or account issues.
Manager 2001 - present
Managed daughters modeling career. Organized appointments/photoshoots with photographers, agents and clients, scheduled travel arrangements. Recently, had her signed with S.F. agency, they are handling the majority of this now.
City of Broomfield
Broomfield, Co Oct. 2002 - July 2003 (temp job)
Trustees office: worked with the trustee and auditors to find property values. Worked on computer sketching subdivision floor plans, compiled information, values, charts, tables and did reports. Trained the temp workers in the department. Helped audit various locations around the city.
Hallmark
Lakewood, Co 2002 (8 months)
Merchandiser: Client King Soopers: Placed/restocked orders, invoiced returns, set up displays, kept area neat, interacted w store manager and employees.
American Greetings
Westminster, Co 2001 (6 months)
Merchandiser: Client K-Mart: Placed/restocked orders, invoiced returns, set up displays, kept area neat, interacted w store manager and employees.
U.S. Bankruptcy Court
Oakland, Ca 1987 - 1989
Hearing officer/case administrator: Conducted and heard 341 meeting of creditors, handled the calendar, recording minutes, worked with court appointed trustees, attorneys, creditors and debtors. Processed chapter 7 bankruptcy filings from opening to closing. Set court dates. Maintained file docket, notified public of hearing dates. Sent out mailings to creditors, debtors and trustees. Worked with the public both in person and by phone, attorneys and trustees.
Red Carpet Realtors
San Leandro, Ca 1986 - 1987
Office manager: Responsible for training and supervision of staff. Accounts receivable and payable. Cut and processed payroll and commission checks. Handled all aspects of the real estate work from listing to closings. Worked with the agents as well as the public
Involved in the cancer’s society Relay for Life, helped organize and run local schools fund raising events, coached boys competitive in line hockey and girls basketball teams.
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