Customer Service Sales

Aisha Peavy

**** *. ******** *** ***. *W Chicago, IL. 60617

**********@*******.*** 773-***-****

Qualifications Summary

Performance- driven, insightful Sales Associate with a proven ability to achieve and exceed all goals in high pressured environments.

- Four years of demonstrating a consistent record of outstanding sales, merchandising and customer service results.

- Equally strong in all areas of cosmetics, beauty, fine jewelry, and inventory control.

- Effective leader, communicator and problem solver who builds teamwork and possesses the initiative to exceed goals.

- Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients.

- Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.

Professional Experience

The Nail Bar,Chicago,IL. Jan. 2012- present

Manager,

I drive sales of the store's private retail line, order inventory, make sure the nail techs or on schedule and set their duty list.

Receptionist, May 2011- Jan. 2012

I controlled the technicians’ books, making sure everything is organized. I schedule appointments via phone or walk in. I up sell retail products during checkout.

The Tall Girl Shop, Chicago, IL. Jan. 2008-Aug. 2009 Sales Associate,

I built personal relationships with numerous clients. I provided great customer service to customers’ satisfaction. I provided detailed knowledge of the products to customer to increase revenue. I closed out the transaction by cashiering. I would process the merchandise on a daily basis. I balanced all registers. I placed all merchandise back to its original department.

Selected Accomplishments:

Assisted sales manager in daily work

Constantly maintained more than 50% of sales goals

Assisted in advertisement and promotion of merchandise

Visual merchandising

Ann Taylor, Chicago, IL. July 2008-April 2009 Sales Associate,

I built personal relationships with numerous clients. I provided great customer service to customers’ satisfaction. I provided detailed knowledge of the products to customer to increase revenue. I opened credit accounts to create loyalty with clients. I was responsible for placing the merchandise in its original place.

Selected Accomplishments:

Easily build rapport

Constantly maintained more than 50% of sales goals

Achieved several loyalty accounts

Macy’s, Chicago, IL. April 2007- Sept.2007

Sales Associate,

I built personal relationships with numerous clients. I provided great customer service to customers’ satisfaction. I provided detailed knowledge of the products to customer to increase revenue. I balanced the registers in my department. I closed out the transactions by cashiering. I opened credit accounts to create loyalty with clients. I placed all merchandise back to its original department.

Selected Accomplishments:

Constantly maintained more than 50% of sales goals

Sold the highest level of merchandise in my department

Achieved several loyalty accounts

T.J Maxx, Chicago, IL. April 2006- Oct. 2006 Sales Associate,

I provided great customer service to customers’ satisfaction. I provided detailed knowledge of the products to customer to increase revenue. I closed out the transactions by cashiering. I assisted the customers in the fitting rooms. I placed all merchandise back to its original department. I balanced all registers.

Education

Columbia College Chicago, IL. Sept. 2004- Dec. 2006

Fine Arts Major,

I have two years of college experience; which taught me the skills to further myself in fashion and beauty. I attended garment construction, sketching and color theory classes.

Selected Achievement:

2.9 GPA

Hyde Park Academy, Chicago, IL. Aug. 2000- June 2004

Graduated,

I attended this high school for four years. I had three honors classes my senior year. I received my diploma in 2004.

Selected Achievements:

Honor Roll (freshman, sophomore, and junior year)

3.0 GPA

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