Director of Human Resources

STEVE BRETT

***** **** **** ******

Corona, CA **880

951-***-**** (Home)

925-***-**** (Cell)

SUMMARY of QUALIFICATIONS

* 10.5 years experience in the Human Resources discipline

* Accomplished Human Resources and Information Technology

(I.T.) professional with 25 years of broad cross-functional

experience

* Ability to apply commonsense solutions to employee relations

issues that consistently displays a time-proven image of

someone that can be trusted to advocate fairly for both

employees and management

* Ability to define, plan, control, and implement

interdepartmental tasks and projects while successfully

communicating and directly interacting with all levels of

management

* Highly regarded as a results oriented individual who will go

beyond all expectations to get the job done while maintaining

the highest level of trustworthiness and accountability

* Extraordinarily sensitive to and respectful of all enterprise

user groups and stakeholders with a reputation for helping to

break down communication barriers

* Significant experience as a Human Resources manager, generalist,

business analyst, systems developer, and project leader /

manager

EXPERIENCE

Southern California College of Optometry (Non-profit),

Fullerton, CA 2007

Director of Human Resources

* Reported directly to the VP of Financial Affairs, CFO, &

President's Executive Council member

* Responsible for the college's entire Human Resources function

with accountability for approximately 175 employees

* Negotiated reductions in hourly billings for temporary

staffing, insurance rates, and other benefit fees

* Administered all benefit plans, workers' compensation, and

performance management evaluation process and spearheaded

effort to re-engineer all related policies and procedures

* Responsible for payroll system (Ceridian) updates for all new

hires, terminations, benefits enrollments / accruals, final

paycheck creation, and reporting

* Consulted with all VPs, Directors, and Managers on matters

relating to employment, promotions, discipline, grievances,

internal investigations, and terminations

* Redefined talent acquisition processes to be focused on

providing superior levels of candidate engagement for pre-hire

and post-hire milestones

* Identified training needs and career path tracks for all

employees and developed programs to fill these requirements

using a variety of tools and options

* Served on various committees tasked with process improvements

to the compensation philosophy and strategies, safety and

emergency preparedness, Electronic Medical Records (EMR) new

system rollout, and formulating an approach for making changes

to positively enhance the work/life balance and culture at the

College

Bio-Touch, Inc., Walnut, CA 2006-2007

Human Resources Employee Relations Manager / Director

* Reported to the Owners of the corporation

* Created and directed the company's entire Human Resources

department

* Major responsibilities and deliverables for Q2, 2007

encompassed the implementation of a new performance management

system (based on a "Feedback not Appraisal" philosophy), the

rewriting of the Employee Handbook, full life-cycle recruitment

for workforce / succession planning, risk management, policies

and procedures review / update / enforcement, and

compensation / benefits administration

* Negotiated reductions in corporate 401k, Section 125 Premium

Only Plan (POP), and health / dental plan fees

* Implemented first ever employee feedback and attitude survey

to qualify / quantify level of employee engagement

* Developed effective communication strategies

* Conducted internal investigations

* Responsible for all legal compliance matters and initiated

complete re-write of an Independent Contractor's Agreement

preventing adverse litigation

* Directed the establishment of Cal-OSHA recommended Safety /

Injury & Illness Prevention Plan (IIPP) programs

* Began process of reviewing / re-engineering / preparing

Requests for Vendor Proposals (RFP) for all currently installed

business systems with a focus on inventory management and for

the implementation of new Employee Information System (EIS) /

Human Resources Information System (HRIS) applications

* Managed benefit plans open enrollment process

* Reviewed and created all internal forms and official documents

Safeway Inc., Walnut Creek, CA 1984-2004

Human Resources Orientation Team Manager; Corporate Human Resources I.T. Training & Development Group

* Tactics focused on strategic staffing, full life-cycle

recruitment, and employee relations / retention

* Created, branded, and directed a very dynamic internship

program

* Consistently produced an average of $159,437 in payroll /

benefit savings per 12-week internship terms

* Consulted and collaborated as a business partner with all

levels of management to assess current and future staffing needs

* Worked with union staff members to develop career path

opportunities within the retail and corporate environments

* Well versed and up to date in the application / compliance of

all pertinent federal and California state employment laws

* Wrote job descriptions and prepared Internet / intranet job

postings utilizing an applicant tracking system

* Conducted compensation, benefits, and worker's compensation

analysis / administration

* Performed employee relations and conflict resolution

responsibilities

* Recruited highly qualified and diverse intern candidates

based on a raised-bar set of standards with a clear objective

of attracting, developing, and retaining for the long-term

* Hired employees that resulted in almost perfect scores for

the "Hiring Manager Satisfaction" metric

* Worked with career development offices of targeted

universities and colleges for job fairs participation and on-

campus recruiting

* Defined curricula and program policies in terms of operation

knowledge and Safeway's customized version of the project

development methodology Rational Unified Process (RUP)

* Scheduled and managed internship program special events,

tracked individual progress, and provided customized training

as needed

* Prepared regularly scheduled senior management updates /

reports derived from a performance / competency system

* Provided performance management reviews for assigned staff

* Budgeted limited program resources

* Consultant and senior business analyst to a project team that

was responsible for upgrading the performance support system

while integrating with a relatively new PeopleSoft system or

purchasing / converting to another highly scalable HRIS

* "Virtual e-Campus" Organizational Development project:

Managed an outside vendor (SkillSoft) and assisted an I.T.

project team in the setup and customization of Internet /

intranet portal web sites providing 200 Computer Based Training

(CBT) courses, white papers, operation knowledge based

curriculum tracks, and role-based Just In Time Training (JITT)

for 1,000+ I.T. staff members

Human Resources Generalist / Senior Business Analyst / Project

Leader; Corporate Human Resources Applications Support &

Development Department

* Personally recruited and hired (with relocation package

included) by the Director of the Corporate Human Resources

Applications Support & Development Department based on my

recognized strong background in employee business relations,

systems development, and demonstrative / passionate

interpersonal skills

* Developed, implemented, and administered Human Resources

retirement, profit sharing, payroll-based stock ownership

plans, and numerous incarnations of an in-house-developed HRIS

* Processed HRIS records and generated senior management

reports from various linked data bases

* Provided help desk Human Resources system support as a

Subject Matter Expert (SME) for U.S., Canadian, and offshore

Filipino and Indian staff members

* Assisted in the development of personnel policies and

procedures, claims resolution, change reporting, organization

chart updating, and approving invoices for payment

* Monitored the performance evaluation process and helped to

formulate various changes and enhancements that ultimately

resulted in the implementation and rollout of a new competency-

based sister system

* Assisted in the assessment of reports, decisions, and results

of department activities in relation to established corporate

goals defined by senior management

* Participated in developing strategic and long-standing

departmental objectives while recommending new approaches,

policies, and procedures to effect continual improvements in

the efficiency of the department and the services performed on

behalf of the employee-body

* Aided in the administration of the employee recognition

program

* Responded to employee relations issues that included employee

complaints and harassment allegations

* Conducted new hire orientations and exit interviews

First Interstate Bank Services Company, Pasadena, CA 1981-1984

Business Analyst / System Developer; Commercial Credit Lending

Information Systems Department

EDUCATION

University of California, Los Angeles (UCLA), B.A. in Economics

Additional Training & Technical Skills:

* RUP implementation training class

* Crystal Reports 8.5

* Health Insurance Portability & Accountability Act (HIPAA) CBT

training

* HIPAA Corporate and/or Division Responsibilities CBT training

* Proficient in Microsoft Office; VISIO; Windows; Microsoft

Project '98; Visual FoxPro 6.0; Cobol/2; DB2; SQL; Internet

Explorer; as well as numerous other software applications

PROFESSIONAL AFFILIATIONS

* Now preparing for the Professional in Human Resources (PHR) certification examination

* Society for Human Resource Management (SHRM) member

* Workforce Management

* Electronic Recruiting Exchange

Contact this candidate