Manager Administrative Assistant
Resume:
IESHA Y. WARD
Suitland, Maryland
********@*****.***
PROFESSIONAL EXPERIENCE:
Alliance Of Community Health Plans - Washington, DC
(Temporary Assignment)
Office Manager:
* Managed monthly credit card statements and ensured payment
* Collected timesheets and processed payroll through ADP
* Managed smart benefits program through WMATA
* Processed new hire paper work and collected necessary
identification for I-9
* POC to building management
* Oversaw financial functions, including accounts
payable/receivable, created financial reports using QuickBooks,
and submitted payroll
* Processed and submitted the organization's state registrations
and renewals when due
* Perform basic human resources functions such as monitoring
sick/vacation leave
* Maintained office supply levels, ensured that the office common
areas were neat and orderly, and submitted office maintenance
requests as necessary
* Organized and file financial documents, vendor correspondences,
bill payments, historical documents and tax-related documents
*
Manufacturers Alliance - Arlington, VA
10/2007 - 4/2011
Executive Assistant/HR Generalist:
* Received and made proper disposition of telephone calls coming
into the office. In this connection, makes available or
coordinated the production of, as necessary, background or
informational material
* Monitored important telephone conversations and meetings as
requested, and takes appropriate steps to insure necessary
action is initiated and follows up to ascertain such action was
completed in a timely manner
* Reconciled AMEX credit card payments, and issuing checks
* Coordinated small and large-scale catering events
* Handled all requests for meetings and appointments, prepared or
requested preparation of briefs indicating purpose of
appointments and outlining background data, or arranged for an
oral briefing by appropriate officers
* Processed incoming and outgoing materials such as
correspondence, reports, memoranda, and other forms of written
communication.
* Performed the following types of duties: edited letters composed
letters and reports, reviewed correspondence for accuracy and
completeness, and replied to inquiries.
* In supervisor's absence, maintained a file of correspondence and
events which the supervisor should know and, upon his/her
return, brought such matters to their attention in a timely
prioritized manner
* Created and completed travel orders in automated system and
monitored the approval process to insure timely issuance of
travel orders and tickets
* Made airline, hotel, and rental car reservations
* Used receipts to create travel vouchers and reimbursements
* Managed and paid AMEX bills,
* Managed and coordinated Director's calendar
Human Resource/Finance Responsibilities
* Assisted with Recruitment, Selection, Interviewing and On-
Boarding Process.
* Generated and distribute new hire welcome packet.
* Processed new hire paperwork.
* Ensured new hire is properly setup (desk/office, IT, phone,
security, etc.)
* Processed Ex-Hires out
* Created and updated all personnel files
General Services administration - Washington, dc
(Contract Position)
1/2005 - 9/2007
Senior Executive Assistant/Jr. Office Manager:
* Provided timely and ongoing support to the Director and senior
staff by coordinating their schedules, managing Outlook
calendars, handling travel, lodging and transportation
arrangements, expense reports, maintenance of contact lists and
telephone calls and messages.
* Provided daily support to ensure the smooth operations of the
Office of Government Relations, ensuring receiving, routing and
tracking responses to telephone calls, mail distribution,
invoice preparation, contract execution, and other office-
related needs.
* Provided ongoing support with accurate, timely and professional
correspondence, memos, briefings, agendas, presentations and
presentation materials as needed in support of the Director and
Deputy Directors.
* Assisted with the development of the annual budget; monitor
monthly reports, provide budget status and serve as liaison with
Financial Services.
* Worked on behalf of the Senior Director in scheduling of
Government Relations meetings as requested including scheduling
locations and/or conference call arrangements, preparing and
sending meeting notices, developing agendas, compiling meeting
materials and providing summaries of meetings.
* Coordinated and managed the flow of information, records, data,
reports, and other communication through the Government
Relations department, developing process systems and keeping
Senior Director apprised of priority information and deadlines.
* Kept the Director promptly informed of any critical issues and
routinely informed of day-to-day matters.
* Maintained strict confidentiality of Government Relations
information.
US Department of the navy - WNY, DC
2004-2005
(Contract Position)
Administrative Assistant:
* Served as right-hand person to the Captain across all job
responsibilities
* Provided administrative support to include telephone coverage,
copier projects (including overhead preparation), mail handling,
supplies control and necessary communications internally and
externally
* Typed correspondence for the Senior Director and Chief Executive
Officer to include word processing/typing of letters, memos,
forms, policies and procedures (includes handling of
confidential information)
* Updated and maintained department and master calendar
* Assisted in organizing staff retreats and company outings
* Set-up, coordinated and recorded minutes of meetings and
conference calls, including on site logistics
* Prepared expense reports and reimbursement forms for
President/reconciling credit card payments
* Insured all personnel evaluations were completed on a timely
basis and processed appropriately
Skills:
Payroll - ADP, Kronos, Paychex, MS Word, MS Excel, PowerPoint, Publisher,
Outlook, Adobe, Management, IMIS, Lotus Notes, Familiar with lite
Accounting Software, SAP, Personnel Management, Conference Planning,
Planning of events and large conferences, Editing/Proofing Federal
Government Contracts/Proposals
Education:
Pitt County Community College - Greenville, NC
Associates Degree/Office Administration (2001-2002)
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