Project Manager Engineer
Resume:
Jeremy K. Hall
******@*****.***
SUMMARY OF SKILLS:
• Active Directory
• Microsoft Sever 2000/2003/2008/2008R2
• Microsoft Exchange 2000/2003/2007/2010
• Microsoft SQL 2000/2005/2008 Administration
• VMware vSphere 3.5/4.1/5.0
• Citrix Xencenter 5/6
• Microsoft Remote Desktop Services
• Symantec Backup Exec
• Veeam Virtualization backup
• End user support and Training
• Manage vendor relationship and purchases
• Preform Pre-Sales evaluation / Engineering
• Project Management
• San Experience
• Blade Chassis and Server experience.
SUMMARY OF EXPERIENCE:
Over the last twelve years I have worked my way up from a level 1 call center helpdesk position to my current position as manager of information technology. These experiences have given me vast resources to troubleshoot most any problem that has presented itself. Recently the majority of my work has been focused on disaster recovery, datacenter upgrades, virtualization, decentralization, and last but not least project management.
EDUCATION/CERTIFICATIONS:
VMware
• VCP 5
New Horizons
• Certified Virtualization Expert
Tulsa Technology College
• MCSE certification courses
Butler County Community College
• General Course Studies / AA
United States Army
• Field Radio Communications Engineer
EXPERIENCE:
I.T. Manager September 2008 - Present
Hull & Company / National Risk Solutions Dallas TX
• VMware view 4.6/5.0 engineer/administrator. I have deployed VMware view on five different networks within our parent company of Brown and Brown. I designed the infrastructure, setup the SAN and servers, built Windows 7 enterprise images and deployed to multiple offices. I have experience with the Dell M1000e Blade chassis and HP C7000 Blade Chassis.
• I worked on a team with two other engineers to design and deploy two datacenters. Each datacenter consisted of multiple blade chassis, EMC and Equallogic Sans, and cisco switches for hardware and VMware vSphere 4.1/5.0 enterprise plus. I setup san replication between the datacenters for data replication and VMware SRM for disaster recovery failover. ON this vSphere platform we hosted multiple domains, sql clusters, Exchange clusters, and VMware view hosts. This is now the Hull & Company centralized cloud infrastructure.
• As a systems engineer supporting Active Directory, exchange 2003, Symantec AV and Backup Exec, Document Imaging, Remote Desktop Services, Dell hardware, EMC San, as well as various other applications. My daily tasks ranged from password resets to assisting level 1 and 2 with escalations and training.
• As the Sr. engineer with Hull & Company, my day to day operations consisted of tier 3 support, monitoring of network and system health along with coordinating with other engineers for rollouts, updates, and maintenance tasks. After performing due diligence I was able to lobby our CIO and COO to invest in virtualization and move our Local server room to redundant offsite datacenters. The end result was a fully redundant solution that satisfied all aspects of the requested disaster recovery requirements.
• My next position I was promoted to Manager of I.T. for National Risk Solutions and Sigma Underwriting, subsidiaries of Brown and Brown. As the Manager of Information Technology I was tasked with decentralizing the whole technical operation away from the parent company. The end solution was that I brought in our own Network connectivity, purchased all new hardware/software and provided training to our end users.
• I currently hold the role as I.T. Manager as well as performing Sr. Systems engineering/VMware engineer in addition I have accepted additional rolls within Corporate Brown and Brown as Project manager \ VMware \ Storage engineer for new acquisitions. The tasks I am taking include doing due diligence, proposals for needed hardware/software and coordinating with vendor's and other I.T. staff for integration of multiple offices into current operations.
Consultant/Project Manager January 2007 to September 2008
Vaco Technologies Orlando FL
• While at Vaco I was an onsite consultant at RG crown/fifth-third bank. The project’s I was tasked with were getting the company’s I.T. department up to regulatory standards for passing banking regulations to complete the merger with fifth-third bank.
• In preparation for meeting the regulatory standards we assisted the I.T. steering committee with the regulations that needed to be met while setting a timeline, budget, and selecting personal for each project.
• The first project we started with the virtualization of the datacenter in the home office. Once virtualized, we replicated all VM’s to additional hardware and moved that hardware to the new disaster recovery datacenter for redundancy.
• The next project our team took on was the build of a network access, monitoring, and health platform. We went with Cisco clean access for the network security, and built out Microsoft operations manager for monitoring and health.
• I worked alongside with the Administration team on day to day operations, and weekend maintenance scheduling to assure fluid operation.
• During the acquisition I assisted in the merging of data between RG crown bank and fifth-third Bank.
Systems Administrator September 2006 to January 2007Airbus (Contract position) Wichita Ks
• Administered the Wichita North America Windows domain at the A340/380 aircraft engineering facility in a 350 user environment.
• I was responsible for approximately 45 windows server alone with the tape backup solution ranging from HP DL320’s, DL360’s, and DL380’s.
• Managed the windows Distributed File System and File Replication Services for the Mid-American storage.
• Coordinated with our European counterparts on various special projects, including replication, file recovery, and additions to hardware and new circuit turnips.
Network Engineer August 2005 to August 2006
Collier Heath Services Immokalee FL
• Managed a network of 13 Windows 2000 base domain servers, consisting of multiple domain controllers, SQL server, file and print servers, Exchange 2000, and a Citrix farm.
• Performed daily backups via. Symantec Backup exec 10.x and created a tape rotation strategy alone with a disaster recovery.
• Performed as the Administrator of the Cisco Call Manager and Unity VOIP phone system. This included adding new extensions, phones, users, hunt groups. As well as setting up automated attendant and add moves.
• I setup a development/test domain for new software and patch testing. Microsoft patches/upgrades/ and third party software was deployed in the test domain before being deployed on the production network.
Systems / Network Administrator July 2004 to August 2005
United Keetoowah Band of Cherokee Indians Tahlequah OK
• I designed the domain from the ground up bringing them from a peer to peer workgroup model to a multi domain network. I Setup the primary domain as Red Hat Enterprise Linux utilizing IBM X-series servers.
• I setup the point to point network connecting all the facilities to the main buildings Frame relay internet facing connection.
• I designed the Linux Domain with Red hat Enterprise Server using Bind 9 as the DNS server, cups as the print server, samba for groups/shares, Apache for the external website, E-groupware for the collaboration internal website and trouble ticketing software.
Network Operations Control Technician Tech II June 2000 to March 2004
MCI/WorldCom Tulsa OK
• The mission and the job responsibilities of the Local Transport Control Center were to monitor and maintain all optical and electrical transmission systems DS3 to OC192 on a 24x7 basis. The LTCC is also responsible for troubleshooting and working with field operations to quickly resolve equipment issues and catastrophic network outages, initiate Flash reports to upper-management, and oversee lightly maintenance activities.
• While in the transport control center I maintained equipment from vendors including Cisco 14454 aka Ons454, Nortel Optera OC48-OC192, Many DWDM’s, Fujitsu OC48-OC192, end to end connectivity.
• While I was working in the Digital Cross-connect systems control center I was responsible for monitoring daily alarms, work with and support Field Engineers, troubleshooting and repair hardware, circuits, and software in the DCS for the nation-wide local network..
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