Customer Service High School
Resume:
Janie Amanda Fraser
________________________________________
** ****** ***** **, ******, GA 31793 *.*****.******@*****.*** 229-***-****
Work Experience
________________________________________
Operations Supervisor (August 2004-April 2012)
ABF Freight System, Inc
• Dispatch City Operations
• Dispatch Outbound Operations
• Scheduling/Departure UE Drivers
• Supervise Outbound Dock
• Billing/Manifesting (Driver’s daily pick ups and deliveries)
• Entry/Maintenance of OSD (Overages, Shortages, and Damages)
• Communication with Linehaul
• Entry of Payroll
• Maintain Outbound Load Average
• Monitoring/Maintaining Collection Goals
• Planning Inbound Shift
• Maintaining Safe Equipment
• Supervise approximate staff of 15
Billing Clerk (June 2004-August 2004)
Conway
• Billing/Manifesting (Driver’s daily pick ups and deliveries)
• Scanning
• Filing
• Entry of Cash Reports
• Entry of Payroll
Billing Clerk (May 2002-June 2004)
Overnite Transportation
• Billing/Manifesting (Driver’s daily pick ups and deliveries)
• Scanning
• Filing
• Entry of Cash Reports
• Entry of Payroll
Education
________________________________________
Bachelor of Science in Human Environmental Sciences
The University of Alabama, Tuscaloosa, AL (January 2012-December 2014)
Major: Food and Nutrition
Associates of Science in Business Administration (May 2006) Abraham Baldwin College, Tifton, GA
GPA: 4.0
Concentration: Economics
Certified Customer Service Specialist (May 2001)
Moultrie Technical College, Sylvester, GA
GPA: 4.0
Skills
________________________________________
• Dispatch and Route Efficiency
• Extensive Knowledge of Haz-Mat
• Knowledgeable of Union Contract
• Strive to be at 100% Accuracy
• Typing exceeds 80 wpm
• Excellent Customer Service Skills
Coached flag/danceline at Worth County High School from 2001-2007. Held fundraisers, designed uniforms, wrote drill charts and routines.
I have a background in retail as well. I worked in retail before my years in the trucking industry. I have five years in retail. I was a supervisor in one of my retail positions.
References
________________________________________
Kesha Hunt
229-288-572
Alicia Hartsfield
229-392-492
John Wilson
Contact this candidate