Administrative- Executive Assistant, Project Admin, HR, Finance
Resume:
Anne Skinner
Frankfort, IL 60423
815-***-**** ***********@*******.***
Summary
A positive, proactive Administrative Assistant with diverse business experience and advanced computer skills. Major strengths include improving efficiency, work flow and cost effectiveness of the company while maintaining accuracy, client relationships and team work. Experienced in Executive level support, office management and human resources with payroll, finance, team building and training experience
Selected Accomplishments
* Developed a streamlined informational report and updated system to allow for more user friendly and consistently accurate reporting. Reduced reporting time by 80%.
* Trained staff on new software and company processes.
* Responsible positions in accounting departments, managed multiple cash accounts, 100’s of daily transactions with daily and monthly reconciliations of 19 coexisting bank accounts.
* Implemented and managed the Six Sigma Plan for garage safety, security reform and efficiency.
* Created Power Point Presentation to be used companywide in technician safety meetings
* Reorganized and restructured distressed office to improve functionality and work flow by 100%.
* Improved databases and processes to increase overall accuracy and efficiency.
Computer Skills
MS Office Suite –
Word, Excel, Outlook,
Publisher, Power Point, MS Project, Access
QuickBooks
Peachtree
ADP
Estimator Pro
Calyx
Orion
Diamond System
Internet
Professional Experience
Insuresoft, LLC 11/2008- Present
University Park, IL
Project Manager/Business Analyst
* Maintain delivery schedule, databases, client files and reports
* Established a streamlined informational report and updated information system to allow for more user friendly and accurate reporting. Reduced reporting time by 80%
* Developed instructional and training documentation outlining the job duties, schedule and processes of the Project Manager
* Developed a spreadsheet to simplify the process of managing client requirement deliveries
* Manage developer and analyst staff to ensure delivery milestones are met
* Work closely with client representatives to meet delivery goals and provide customer service
* Quality testing and maintaining testing documentation and files
* Created a user friendly testing matrix to improve reporting accuracy
* Analyze software issues and deliver solutions to meet deadlines
* Maintain meeting minutes, agendas and training and company workflow documentation.
* Train employees on new or updated delivery processes and provide ongoing support
* Maintain Test Track database and SharePoint files
* Set up new employee schedules and training
* Track employee ongoing training requirement completions, client access lists and office machine inventory
Progressive Communications Service/ Contracted to AT&T C&E 9/2007- 9/2008
New Lenox, Downers Grove, Joliet, IL
Project/Program Management
* Supported area manager and twelve construction managers with daily responsibilities including record keeping, data entry, task overflow, completing job files, mapping and computer updates
* Streamlined and compiled data as needed due to recent company reorganization and technician movement between crews
* Assisted FWG schedulers with maintaining planning and delivery schedule
* Spearheaded Six Sigma plan and all updates to garage reform and Modernized safety and emergency policies and guidelines to ensure office and garage met government, local fire department and OSHA standards
* Responsible for vendor supply orders and maintained garage inventory
* Performed and reported monthly garage security audits
* Updated safety guidelines and emergency processes
* Created Power Point Presentation to be used companywide for technician safety meetings
Reason for leaving: Company dissolved all contracted positions in construction departments
VisaNow.com, Chicago, IL 01/2007- 4/2007
Administrative Assistant
* Assistant to CEO, legal, finance, marketing and sales departments
* Provided support for executive level staff; including managing calendars, organizing corporate and shareholder conferences, met sensitive deadlines
* Planed and supervised quarterly company outings and weekly luncheons
* Insurance Administrator, assistant to Human Resources
* Tracked PTO and employee schedules; created and updated personnel files
* Processed marketing materials and mailings
* Found more cost efficient suppliers, reduced cost of office supplies by 35%
* Responsible for sensitive mailings to board of directors and stockholders
* Research for legal, financial, marketing and sales information
* Performed Paralegal duties that included data entry, reconciling with government agencies
* Assisted finance department with accounts payable and budget management utilizing Peachtree
Reason for leaving: Illness in immediate family required a shorter commute
Midwest Diagnostic Management, Mokena, IL 6/2005-7/2006
Finance Associate/Administrative Assistant
* Supported executive staff and sales department with streamlined reports; maintaining expense accounts, creating publications, and written correspondence; scheduling meetings and conference calls, managing travel reservations and schedules
* Processed accounts payable, financial reports, managed cash flow and all financial transactions
* Reconciled and managed 19 bank accounts and six credit card accounts
* Maintained finance reports to relay cash flow, general ledger, profit and loss information
* Prepared company for Illinois sales tax audit and in house financial audits
* Managed databases and reports; responsible for employee and vendor files
* Trained employees in QuickBooks and financial processes
* Assisted Human Resource Department with payroll processing and IRS reporting
Reason for leaving: Company restructured; position dissolved
Paige Personnel Temporary to permanent position at Black Oak, Inc 8/2004-5/2005
Chicago Ridge, IL
Office Manager
* Set up and organized office into a more practical working system
* Worked closely with town governments to comply with necessary documentation and permits
* Responsible for waivers, construction loan draws, and permit expediting
* Maintaining customer and vendor relationships, recruited more cost efficient suppliers
* Managed client files, custom orders, and office supplies
* Maintained accounts payable/receivable, bookkeeping, all credit and bank accounts using QuickBooks
* Daily bookkeeping
* Analyzing and writing real estate and vendor contracts
* Created brochures, advertising fliers and press releases
* Organized open houses and client meetings
Reason for leaving: Owner closed company
AmeriCorp Mortgage Funding, Crestwood, IL 9/2002-11/2003
Loan Processor/Administrative Assistant
* Managed office supplies and equipment
* Maintain travel schedules and reservations
* Created and maintained client mortgage loan and vendor files
* Verified credit, payoffs, subordination agreements, and Titles
* Performed online processing- DO, LP, Factual Data, FHA
* Collected, organized, analyzed and verified financial data
* Responsible for training loan officers on computer software
* Maintained customer relations by dealing proactively with clients in stressful situations
Reason for leaving: Lack of business prompted position to be scaled to part time
Professional Development
IAMB Processor Certification Workshop- Illinois Association of Mortgage Brokers Seminar
Management Skills for Administrative Professionals- American Management Association Seminar
FTTN F2 Conditioning OSP Engineering- AT&T Learning Management Center Course
MS Project Training- Microsoft Learning Center
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