Customer Service Administrative Assistant

Beverly Phillips

PO Box *** ******@***.***

Garwood, TX 77442

ADMINISTRATIVE ASSISTANT

Profile • More than 12 years successful experience in administrative support

• Possess solid office equipment knowledge; HP printer, HP scanner, Brother fax machine

• Excellent working knowledge of Lotus 1-2-3, Microsoft Excel, Microsoft Word and inter-agency systems

• Exceptional organizational skills

• Ability to maintain a discreet, confidential and professional atmosphere

Employment Texas Correctional Industries Huntsville, TX 2008-Present

• Administrative Assistant to Marketing Manager

• Support six team members

• Coordinate travel plans for management and marketing members

• Research and schedule conference attendance. Reconcile expenditures pertaining to conferences

• Reconcile procurement card and mechanical charges

• Create and submit budget requests to Chief Financial Officer

• Customer service for Marketing department and liaison to other divisions and factories

• Created and instituted standardized weekly/monthly marketing division forms

• Updated Marketing policy and instituted changes

D&B Drywall, Inc. Centerville, TX 1999 -2008

• Co-owner in company

• Coordinate with builders and other trades

• Set up delivery of materials

• Schedule crews

• Payroll

• Accounting – payable and receivable

• Reconcile monthly statements

Furrow Building Materials Conroe, TX 1984-1999

• Hire, train and manage staff of 10-15

• Customer service

• Switchboard operations and staffing

• Accounting responsibilities, balance end of day functions

• Security

Education John Glenn High New Concord, OH –

General Education Development – Montgomery Community College 1976

1984

Montgomery Community College Conroe, TX

Computer skills certification

1997

Word Training

Access XP Training

Ethics and Diversity Training

2009

References Furnished Upon Request

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