SERVICE ENGINEER

SUBRAMANIAN ARJUNAN

DUBAI

CELL: 009****-***-****

E-MAIL –************@*****.**.**.

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FUNCTIONAL SKILL AREAS

QUALITY CONTROLLER- SERVICE TECHNICIAN- MAINTENANCE SUPERVISOR- CUSTOMER SERVICE SUPERVISOR.

WORKING EXPERIENCE

Began at entry level in 1999 and worked over the next 10+ years reaching management level with on outstanding track record of promotions.

COMPUTER SKILLS

• Good experience in MS OFFICE and its applications.

• Preparation of Quotations, specifications, Letters and presentations.

• Can handle and manage e-mails and web sites.

EMPLOYMENT HISTORY

04/ 2009 - Till now STAR ELEVATORS SYSTEMS AND METAL TECHNOLOGY L.L.C. DUBAI.

CUSTOMER SERVICE ENGINEER

Handling around 300 units Elevators and Escalators in Dubai.

• Planning of daily preventive maintenance works

• Arrange of manpower and tools

• Regular contacts with the customer

• Call out reports and analyzes

• Reduction of call out rates

• Regular maintenance quality inspections

• Taking over the inspections of the new unit from installation department

• Service and maintenance audits for technicians

• Repair business follow up and development

• Customer handling and support on technical solution

• Monthly man –hours calculation and report to planning

• Monthly report submission to the head of the deportment

• Materials follow up for spare parts

• Conducting training for the technicians

• Conducting toll box talk to technicians on safety measures.

10/ 2006 TO 11/ 2008, KONE MIDDLE EAST L.L.C, DUBAI.

SERVICE TECHNICIAN

• Experienced in trouble shooting of Traction, Hydraulic, MRL, Escalators.

• Specialized in VVVF Drives such as KONE Drive

• Experience in LEC controller, (Simplex, Duplex and Triplex Logic)

• Well aware of operation sequences- Circuits in EBD (Emergency battery drives)

• Commissioning and testing of KONE Elevators.

Maintaining around 70 Elevators and 10 Escalators in Sharjah. My Responsibilities are trouble shooting, completing service of all the Elevators and Escalators and attending breakdowns in the route which I handle. Carrying regular maintaining the quality of service.

09 / 2003 TO 06/ 2006, GLOPE ELEVATORS ,PONDICHERRY,INDIA.

SERVICE TECHNICIAN

• Trouble shooting of multi brand Elevators.

• Monthly maintenance and services.

07/ 2000 TO 08/ 2003, SYLSEN ELECTRIC, CHENNAI, INDIA.

QUALITY CONTROLLER

Production all type of Transformers, Electronic Regulators, Dimmers and PCB Boards assembling for Stabilizers.

03 / 1999 TO 03/ 2000, HCL INFOSYSTEMS, PONDICHERRY, INDIA.

APPRENTICE

Assembling Computers and testing.

TRAINING UNDERGONE

• All technical training pertaining to testing and commissioning and trouble shooting of Elevators and Escalators by KONE MIDDLE EAST L.L.C. DUBAI.

• Training on testing and commissioning and trouble shooting Elevators and Escalators.

• V3F 18, V3F 16, & V3F 25 – KONE MIDDLE EAST L.L.C. DUBAI.

• MONO & MINI Training by KONE MIDDLE EAST L.L.C. DUBAI.

• Ambassador training by KONE MIDDLE EAST L.L.C. DUBAI

Educational Qualification : DECE (Diploma in Electronic and Communication

Engineering)

Date of Birth : 22.11.1977

Nationality : Indian

Languages : English and Tamil

Permanent Address : 258/2, Perumal Kovil Street, Uppuvellore

: Vanur T.K, Villupuram Dist,

: Tamilnadu, India -604 154.

E-mail :************@*****.**.**

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