Customer Service Manager
Resume:
Haviland, OH *****
*********@*******.***
TRENT D. LAUKHUF
OBJECTIVE: To obtain a full-time position in the agricultural field
EDUCATION: University of Northwestern Ohio: Lima, OH
Graduated: June 2003
Degree: Bachelor of Science in Business Administration
*GPA: 3.82/4.0
Wayne Trace High School: Haviland, OH Graduated: May 2000 Honors Diploma
College Preparatory Classes
*GPA: 3.92/4.0
CAREER RELATED COURSES: Accounting, Finance, Management, Marketing, and Customer Service
CAREER RELATED EXPERIENCE:
10/05 – Present United States Postal Service Van Wert, OH
Substitute Letter Carrier: Organize daily flow of mail into systematic cases, deliver mail, packages, accountables, and stamps to customers along prescribed routes, assist clerks in post office box delivery and tap collection boxes
1/91 - Present Laukhuf Acres Inc. Haviland, OH
Assistant Manager: Order seed corn, soybeans, and wheat, plant and till crops, enter farm data into Quickbooks, and track crop yields
4/05 – 10/05 Window Creations, LLC Scott, OH
General Labor: Removed and re-leaded stained glass windows, chipped, primed, caulked, and painted window frames, operated bucket lifts
7/04 – 4/05 Tractor Supply Company Van Wert, OH
Assistant Manager: Directed freight flow from incoming trucks to floor locations, customer assistance, ran register, assisted in store operations, trained team
1/04 – 7/04 1st Federal Savings and Loan Van Wert, OH
Bank Teller: Opened and closed new accounts, customer service, verified
outgoing reports for certificates of deposit, file maintenance, assisted in
drive-up window operations
AWARDS AND ACHIEVEMENTS: University of Northwestern Ohio’s President’s and Dean’s List (00 – 03) Member of International Experience Trip to England and France (02/03) Member of Kappa Beta Delta, Business Honor Society (02 – 03) AMA Management Seminar (2003)
COMMUNITY INVOLVEMENT: Member of Calvary Evangelical Church Volunteer Livestock Judge at Paulding County Fair (2002) 4-H Member (1990 - 00) F4 Tornado Cleanup Effort (2002-2003) Habitat for Humanity (2003 & 2007) Letter Carrier Food Drive (2005-2012)
SKILLS & ABILITIES: Microsoft Access, Excel, Word, and Power Point, Proficient in Keyboarding, Powered Industrial Truck License
*REFERENCES AVAILABLE UPON REQUEST*
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