CNA/Phlebotomist
Resume:
Heather Davis
McHenry, IL. 60051
Objective: Use the knowledge I have received through the CNA and Phlebotomy programs in a hospital. I have extensive customer service skills so I think I would be beneficial to any hospital that is looking for a customer oriented CNA or Phlebotomist. I have had experience working in a doctor’s office so I know what is expected of medical personal that will assist in my career choice.
Certifications
*06/2008 Larlin Home Healthcare, Bolingbrook IL.
CNA Certification
*10/09 CPR Certification
*03/2010 Waubonsee Community College Sugar Grove IL.
Phlebotomy Technician training program
Education
*6/1998 Oak Forest H.S., Oak Forest, IL.
High school degree or equivalent
*1/2000 South Suburban College, South Holland, IL.
College course work completed with future education plans for a degree.
*06/2007-present Waubonsee Community College Sugar Grove IL.
Coursework towards a degree in Nursing
*Knowledge of medical terminology
Experience
Shipping /Receiving
* 1/2007-Present Midwest Warehouse, Naperville Il.
Processing and shipping of products for customers via UPS or FEDEX, billing, loading truck, pulling orders, paperwork, ordering of supplies.
Farm Stand Manager Trainee
* 3/2005-5/2006 Jewel /Osco, Olympia Fields, Il.
Stocking of produce, cleaning, customer service, employee schedules, stock orders, A/R, A/P, employee training, marketing, inventory
Receptionist
* 6/2004-12/2004 Romano Dermatology, Manhattan, NY
Filing, taking phone calls, scheduling appt., assisting doctors, cleaning rooms, patient prescription call in, insurance verifying
Manager
* 8/2000-5/2004 Loews Cineplex, Hodgkins, Il.
Responsible for aiding in the supervision and training of staff, handling customer complaints to keep customers returning, keeping up on maintenance of building and equipment, employee hiring, reviews and promotions, ordering of supplies and products, making sure all marketing material is out and is beneficial to the our company and clients.
Supervisor
* 5/1996-8/2000 Loews Cineplex, Crestwood, IL.
Assisting in teaching the application of great customer service, and various job duties of current theatre employees, Interacting with employees and clientele to assure prompt service, Assigning of daily job duties to staff, resolving customer problems as they arise to ensure good relationship with clientele, replenishment and inventory of products, training management and employees at new theatres to assure a great opening day and efficient operation of the business.
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