Kevin R. Castleman, M.Ed.

*** ******* ***** • McKenzie TN 38201 • 731-***-**** • qruyqw@r.postjobfree.com

Education Freed-Hardeman University Henderson, TN

Completed 60-hour license eligibility requirement Jan 2009-May 2009

University of Tennessee-Martin Martin, TN

Master of Education degree-Community Counseling Jan 2007-Dec 2008

Bethel College McKenzie, TN

B.S. Degree in Psychology, minor Sociology May 1993-May 1997

Work

Experience Goodyear Tire, Inc. Union City, TN

R1 Tire Builder July 2010-Sept 2011

• Carcass Construction. Duties include: operation of tire building machine,

knowledge and application of quality specs, ability to repair non-conforming

tires.

• Safety. Duties include: reporting near-miss incidents, inspection of machine

safeties, exercising caution when in plant in all areas.

• Union Membership. Member of USW 878L; advocating for plant safety and fair

treatment of workers.

Wal-Mart Humboldt, TN

Sales Associate Aug 2009-July 2010

• Customer Service. Duties include: keeping product stocked within the

department, helping customers locate products for purchase.

• Stocking. Duties include: stocking and binning products within the frozen

foods and dairy departments, working within extremely cold conditions

effectively and in a timely manner, and making room for incoming freight.

Spirit Lake Recovery Center McKenzie, TN

Technician Apr 2009-Nov 2010

• Documentation. Duties include: bed checks, alerting authorities in emergencies,

and recording activity of individuals recovering from substance abuse.

• Ensuring safety of clients. Duties include: knowledge/application of CPR and

first aid, practicing safety protocol for natural disasters and weather conditions,

and monitoring and surveillance.

U. S. Census Bureau McKenzie, TN

Quality Control Lister Apr 2009-May 2009

• Dependent Quality Verification and Delete Verification. Duties include:

confirming with individuals/agencies to verify location and mailing addresses,

editing addresses as needed, and door-to-door inquiries to gather information,

and accepting or rejecting data.

• Address Re-canvassing. Duties surround verifying mailing and location

address data once data has failed initial inspection.

Internship-Four Rivers Behavioral Health June 2008-Oct 2008

Clinical Intern

• Complete psychosocial assessments. These duties include: assessing and

describing presenting concerns, diagnosing, gathering individual and family

psychosocial history (legal, substance use, medical, etc.), performing mental

status exam, completion of risk assessment, scheduling appointments, and

referrals.

• Individual counseling. These duties include: being attentive to client’s needs,

challenging negative constructs, collaboration with client in treatment planning,

maintaining confidentiality, completion of progress notes for outpatient and

residential substance use clients, and use of electronic management records

system to record information.

• Emergency walk-ins. These duties include: review of confidentiality and limits

with client, utilizing release forms when necessary, requesting treatment history

from other mental health facilities, developing a running diagnostic impression,

and referral to crisis units and hospitalizations.

• Group therapy. These duties include: facilitating and co-facilitating substance-

abuse group activities/discussion, eliciting participation, completion of

individual staff notes reflecting sensorium information, mental status,

participatory behavior, treatment, and action.

University of Tennessee at Martin Martin, TN

Graduate Assistant Aug 2007-May 2008

• Assist staff with recruiting efforts. These duties include, but are not limited to:

assembly and mailing of recruiting packets (specific to option), attendance of

career fairs, responding to and referral of inquires.

• Assist staff with teaching duties. These duties include: administration and

grading of exams/evaluations, data entry of grades into university Blackboard

program, development of presentations for textbook and video materials,

proctoring.

• General office duties. These duties include: campus correspondence (e.g.,

delivery of student council packets, payroll), answering the phone, making

copies, stocking items, running errands on campus for the department, locking

up at the end of the day.

The Jackson Sun Jackson, TN

Courier/Route Manager May 2002-Jan 2007

• Provided customer service relating to newspaper delivery. These duties included but are not limited to: answering customer account inquiries, placing special orders, providing product knowledge to commercial and residential customers, recording and fulfilling customer orders.

• Responsible for ordering daily inventory requirements from main warehouse. These duties included: determining inventory requirements based on historical data, anticipated demand, and time of season, entering order information using voice information processing system, receiving shipments into inventory, correcting inventory billings and shortages.

• Resolved customer’s billing errors. These duties included: correspondence with district managers, redirection to on-site service departments, expedient delivery of product owed to customer, reconciling discrepancies with customer accounts, and assuring customer account remittances.

• Ensuring general customer and vendor service. These duties included: daily information gathering from route manifests, customizing delivery to reduce theft, accurate documentation of returns, timely reporting of returns to single-copy department, timely reporting of shortages, and open communication and availability to customers and vendors.

• Increased sales by 25%. The duties included: correspondence with Jackson office, ensuring proper information is redirected, solicitation to approximately 2000 homes and businesses.

Tennessee Personal Assistance Inc. Jackson, TN

Personal Assistant Jan 2006-Mar 2006

• Ensured safety and facilitated learning needs of autistic adolescent.

• Participated in extensive training including: protection from harm guidelines, incident management, CPR, first aid, and medication administration.

• Followed individual support plan to facilitate client’s recreational, hygiene, and medical needs.

• Completed documentation in files and case management responsibilities.

H.O.P.E. Center Inc. Huntingdon, TN

Quality Enhancement Coordinator Jul 2001-Feb 2002

• Conducted weekly and quarterly meetings with six departments for review and discussion to ensure quality-of-life for clients.

• Collaborated with departments to produce reports for presentation.

• Created, administered, and tracked follow-up practices.

• Ensured current documentation within the clients’ homes including: fire drill documentation, behavior and individual support plans, running records, and up-to-date intake information.

H.O.P.E. Center Inc. Huntingdon, TN

Agency Investigator Jul 2000-Feb 2002

• Participated in extensive State-certification training for Abuse, Neglect, and Mistreatment investigation in the MR population.

• Coordinated interviews and scheduling for State regional investigators.

• Conducted, documented, and secured interviews during investigations of abuse, neglect, and/or mistreatment within the agency.

• Reported investigation findings, substantiation, and recommendations to State officials.

H.O.P.E. Center Inc. Huntingdon, TN

Incident Management Coordinator Jun 2000-Feb 2002

• Conducted weekly/quarterly meetings with six departments to review, discuss, and prevent incidents.

• Administered and ensured staff training on policies.

• Emphasized and encouraged prompt reporting to agency and State investigators.

• Compiled resources, administered, recorded, and secured notification process of independent support coordinators, family members, board members, and Executive Director.

• Maintained ongoing knowledge of Tennessee Division of Mental Retardation Services policies and guidelines.

United States Census Bureau McKenzie, TN

Non-Response Follow-Up Enumerator Summer 2000

• Conducted abbreviated and extended interviews for data collection.

• Communicated door-to-door, phone, and with surrounding residents/businesses to accumulate pertinent data.

• Reported data and incidents to supervisors to reduce tracking and to ensure protection of returning enumerators.

H.O.P.E. Center Inc. Huntingdon, TN

Assistant Program Coordinator Aug 1997-Jun 2000

• Assisted Program Coordinator with administration of community programs and support meetings and documentation, Human Rights Commission meetings, and supervision of staff.

• Transported clients to/from residences, activities, and medical appointments.

• Administered medication, hygienic care, job coaching, residential and general supervision.

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