Houa Yang
*** ***** ******. *** ******, Wisconsin 54703
Cell: 715-***-**** E-mail: **********@*******.***
Objective
To obtain a responsible and challenging position in which my education and work experience will be of value.
Education
Chippewa Valley Technical College
Eau Claire, Wisconsin
Child Care 2006-May 2008
Technical Diploma
North High School
Eau Claire, Wisconsin
General Studies 2001-2005
Computer Skills
I am experience in Microsoft word, outlook, and power point and can type up to 50 wpm. I am also experienced in working with Data Entry and spreadsheets.
Skills and Abilities
Speak, write, and read fluently in Hmong and English. Works well with all age groups.
I’ve tutored new Hmong refugee students in elementary schools.
I’ve volunteered for the Salvation Army. I have excellent customer service skills.
While in High School, I was in Key Club, Multi-cultural club and Link Crew.
Work Experience
United Health Care
Eau Claire, Wisconsin
Ovations Data Processor
Process member insurance applications
Fulfill all requests from supervisors Nov.2009-3-2010
Correct errors on applications
Work with billing
Work with spreadsheets
Lutheran Social Services
Eau Claire, Wisconsin
Community Living Specialist July 2008-Present
Assist developmental disabilities clients
Administer medications
Personal Care
Transportation
Asian Home Health Care
Eau Claire, Wisconsin September 2006-
Personal Care Worker April 2008
Assist seniors with personal care and medication administration
Provide transportation for seniors
Translate for seniors, doctors and nurses
Scheduled appointments