Customer Service High School

ANTOINE KODSI

Address: *** *.**** **. ***#*, Normal, Il 61761

Phone: 813-***-****

Email: qrkvuv@r.postjobfree.com

Education

Florida International University - Miami, FL Aug 2008 –May 2011

Bachelor of Science in Dietetics and Nutrition

• Classes taken: Dietetic Management, Food Science, Medical Terminology, Biochemistry, and Medical Nutrition Therapy.

• Project for Applied Dietetic Management of Nutrition Programs class that involved designing a kitchen for a 400 bed hospital while accounting for FDA and HACCP standards as well as writing up appropriate rules and regulations.

Hillsborough Community College - Tampa, FL May 2006 – May 2008

Associate in Pharmacy (A.A Pharmacy)

• Completed all pre-Pharmacy Courses.

Lebanese International University - Beirut, Lebanon Jan 2003 – Dec 2005

• Junior in the Pharm. D program.

Sagesse High School – Beirut, Lebanon 1995 – 2002

• High School Diploma in Life Sciences.

Work Experience

Dietary Department Trainee

Middle East Institute of Health – Bsalim, Lebanon May 2010– June 2010

• Managing the dietary requirements of a 200-bed hospital kitchen by evaluating the nutritional status of individual patients.

• Conducting all food purchases according to the nutritional assessments made.

• Applying HACCP standards to assess the food safety and sanitation levels of the kitchen and leading the discussion for possible plans for improvements.

• Ensuring that all food deliveries are up to HACCP standards.

• Successfully educating and training a team of 10 employees on the importance of food safety and sanitation.

• Reviewing patient satisfaction and handling complaints.

Pharmacy Technician

CVS pharmacy – Tampa, Fl July 2006 – May 2007

• Cashier

• Filling in customer prescriptions.

• Organizing and following up on pharmaceutical orders.

• Providing quality customer service by ensuring the timely and efficient delivery of prescriptions and by promptly responding to customer enquiries.

• Communicating with insurance companies to verify patient health insurance coverage.

Pharmacy Technician Assistant

Hospital Du Levant – Beirut, Lebanon Oct 2004 – June 2005

• Liaising with customers regarding their medical prescriptions.

• Dealing with all ingoing and outgoing order fillings and billings.

• Organizing hospital prescription deliveries.

• Assessing prescriptions according to the patient’s medical insurance coverage.

• Dealing with issues that may arise from inappropriate health insurance coverage.

Additional Skills and Qualifications

• Fluent in three languages: English, French, and Arabic,.

• Excellent computer skills including Microsoft Office.

• Completed a course on Public Speaking at Hillsborough Community College

• ServSafe and DT-R certification in progress

Interests

• Volunteer work at the American Cancer Society.

• Active member of the Student Dietetics Association at FIU.

References

References will be supplied upon request.

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