Medical Coding & Billing Specialist
Resume:
Janet Hall
Smyrna, GA, 30082
************@***.*** Certified
OBJECTIVE: To pursue an opportunity in Medical Billing and Coding where I can utilize my strong customer service background and detail oriented skills to benefit an organization.
SUMMARY OF QUALIFICATIONS
• Customer Service Oriented; Friendly, courteous and articulate worker who is a team player.
• Possess strong commitment to cooperative teamwork.
• Ability to maintain calmness during pressure.
• Take pride in doing a good job and achieving results
• Self-disciplined, motivated and detail-oriented
• Goal Oriented; Possess the ability to monitor a project from start to finish.
• Possess excellent analytical and problem resolution skills.
• Good with figures and coding; experienced in Microsoft Office.
• Experienced in maintaining client confidential information.
TECHNICAL COMPUTER SKILLS
• Experienced in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
• Possess working experience with Medical Billing and Coding terminology (ICD-9, CPT-4 CMS1500, MEDISOFT, HIPPA and Flash Codes)
AREAS OF KNOWLEDGE AND EXPERTISE
MEDICAL BILLING AND CODING ADMINISTRATION
• Reviewed medical record documentation to identify all services provided by physicians.
• Assisted with appropriate CPT-4 procedure code(s) to accurately report the physician services provided to patients.
• Assigned appropriate ICD-9 diagnosis code(s) to accurately support the need for each physician service.
• Coordinated the submission of billing data to the Health Services Foundation.
• Obtained and submits copies of medical documentation with physician charges to
support billing to third-party payers.
• Identified physician services provided, but not adequately documented in the medical record.
• Reviewed case studies regarding analysis and resolution of physician claim rejects and denials from the billing system or insurance carriers related to coding issues.
Janet Hall Certified
************@***.*** 732-***-**** Page 2
CUSTOMER SERIVCE
• Responsible for the implementation and ongoing maintenance of all office policies and procedures.
• Coordinated for the scheduling of office staff in a timely manner to ensure appropriate coverage to assist staff and daily operation of organization
• Provided support to the sales team, ensuring all sales and service objectives were met.
• Provided exceptional customer service by answering customer queries, problem solving and providing detailed information on new products.
• Worked with new customers in the development of new accounts and the implementation of new systems.
• Prepared weekly sales reports for the sales team and sales management.
• Generated repeat business through successful client follow-up.
• Managed and order supplies within the budget guidelines of the organization.
• Relieve management of administrative detail, all projects.
• Updated and chase delegated tasks to ensure progress to deadlines
• Composed correspondence/reports for own or manager’s signature
PROFESSIONAL EXPERIENCE
MEDICAL BILLER AND CODER INTERN
AVTECH Institute of Technology (South Plainfield, NJ) 2009-Present
CUSTOMER SERVICE REPRESENTATIVE
Individualized Shirts (Perth Amboy, NJ) 2005-2009
BILLING & SALES ADMINISTRATOR 1997-2004
Linden Warehouse (Linden, NJ)
EDUCATION
AVTECH Institute of Technology (South Plainfield, NJ) 12/2009
• Certificate of Completion Medical Biller and Coder Program
• Certificate of Completion Microsoft Office User Specialist Program
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