Appointment Setter/Telemarketer
Resume:
Laura Miller
Marietta GA *****
***************@*****.***
Skills
Excellent oral and written communication skills
Ability to multi-task
Organized, analytical, solid clerical/Administrative skills
Proficient in Microsoft Word, Excel, and Outlook
Typing speed 45-50 wpm/ 10 key
Experience
Prime Painting July 2006- Present
Marietta, GA
Customer Service/ Appointment Setter/Call Center
Duties include answering incoming and dialing outgoing calls to customers that needs home improvement repairs. Scheduling daily appointments, following up on customers orders for scheduled maintenance, promoting company products, faxing, filing, light typing and Internet access, verifying and confirming information, upholding a high level of professionalism in support of assuring customer satisfaction
Carestone Assisted Living May 2005- July 2006
Marietta, GA
Resident Care Associate/Receptionist
Duties include answering multi-line phone systems, preparing memos, filing, transferring, and discharge of residents, planning daily activities for guess and residents
Back Yard Burgers April 2002-May 2005
Marietta, GA
Cashier/Crew member
Duties include greet customers, take customers orders, prepare and prep food, cash registry, daily food shipment and inventory, process delivery and take- out orders
Education Nov 2003- Aug 2004
Lincoln Technical Institute
Major: Medical Administrative Assistant Diploma
Philadelphia Academic High School Sept 1993- May 1997
Major: Business Administration
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