IT
Resume:
Michael D. Eckard
Hickory, NC *****
**********@****.***
Objective
My objective is to work in a fast-paced environment and be given the opportunity to
learn and develop within the company.
Employment History
Google Lenoir, NC
Specialized Technician
Populate and connect servers, replace Cat 5 with fiber.. Oct 2009- Dec 2009
Athena Residential and Commercial Solutions Hickory, NC Mar 2009- April 2009
Technician
Install broadband internet, telephony, and cable television for residential and commercial customers.
Source Broadband Mooresville, NC Aug 2008 – Feb 2009
Installation Supervisor
Supervised and did quality control over technicians by reviewing and evaluating job installations. Issued technicians equipment, and tools needed for jobs. Mediated Issue Tracks with customers, trouble shooting, repairing, replacing, and upgrading equipment. Performed installation of cable, internet, and phone systems to residential customers per Time Warner’s regulations, and standards. Coordinated job installations and routes. Completed and reviewed necessary paperwork for job orders.
Fed Ex Hickory, NC Nov 2007 - Jan 2008
Driver
Delivered packages to businesses and homes, keeping track of each package using wireless technology.
Contractor for Charter Communications Hickory, NC June 2002 - Oct 2007
Cable/ Internet Technician/ Telephony
Installed cable television, broadband Internet, and telephony for customers in six counties. Hardware support included installation of network cards, wired/wireless routers, external and internal modems. Software support included work on Windows 95, 98, ME, NT,XP, Vista and Macintosh systems. Worked with RG-6, RG-11 underground and aerial cable, Cat 5 cable.
Charter Communications Hickory, NC Jan 2001 - June 2002
Data Entry
Organized and entered surveys completed by Charter Communication customers.
Worked with spreadsheets.
Snyder Paper Hickory, NC Oct 1999 - Jan 2001
Driver
Drove tractor trailer, straight truck, and van to deliver supplies.
Siecor Hickory, NC Jan 1994 - Oct 1999
FOPA / Fiber Optic Product Associate
Assemble, Polish, and QC fiber optic connectors.
Worked with Biconic, SC, ST, Ribbon Cable and others.
Worked in Braiding, Twist, and Shipping Dept.
Education
Catawba Valley Community College, Hickory NC
AAS; Business Computer Programming
Accounting Certificate
Computer Skills
A+ Certification, CCNA Certificate
License
NC Class A CDL #6126151
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