Customer Service Medical

** **** ******, ********* ***** ME *****•207-***-****•***********@*****.***

Laurie Bouchard

Objective

Looking for the greatest opportunity to work in the Medical Billing and Coding field. Also to join a company that has established a great track record of success in both customer and employee relations.

Experience

September 2007-July 2008 Kohl’s Auburn, ME

Freight unloader

Unload and check in each item while distributing to the assigned department

Upon directions from corporate we would document and establish all merchandise mark downs

Once all items have been unloaded and marked appropriately I would make sure all shelves on the store forefront where completely stocked and ready for business hours.

October 2006-September 2007 Wal-mart Auburn, ME

Cashier and customer service

Provided excellent customer service while checking out people at the cash register

In alignment with corporate and store policies I completed all processes involved in a merchandise return.

January 2006-October 2006 ACS Lewiston, ME

Inbound telemarketer

Establishing new credit card account activations with new customers

Sold company gifts to new and established customers

Sale and distribution of company magazines

April 1999-January 2006 Central Maine Medical Center Lewiston, ME

Environmental service aide and office assistant

The total up keep of cleaning and organizing patient rooms

Calendar updates and scheduling of monthly staff meetings

Continued follow up and implementation of departmental guidelines while supervisor was not on site.

Education

October 2008- July 2011 Everest University Online Tampa, FL

Associates in Medical Insurance Billing and Coding- Medical Terminology, ICD Coding, CPT Coding

References

References are available on request.

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