Production Supervisor, Operations Manager

Thomas Park

**-** ******** ******, **** Park, NY 11374 Tel: 646-***-****, Email: ***********@*******.***

Objective

Self-motivated, analytical, and client service oriented. Seeking opportunity in challenging and fast paced environment in top-tier institution, focusing on business process, operations, and supply chain management

Education

Indiana University, Kelley School of Business, Bloomington, IN

Bachelor of Science in Operations Management and Management May 2004

Professional Experiences

Coca-Cola Refreshment, Elmsford, NY Oct 2007 – Jul 2011

Production/Operations Supervisor

• Monitored and supervised daily production process and work practices based on standard operating procedures

• Managed production efficiencies and key performance indicator and down time

• Collaborated with departments to ensure that production schedules are met within quality standard specifications and to protect the brand trademark

• Coordinated manpower in daily basis and evaluated work performance

• Ensure readiness of machines and working conditions are safe at all times

• Inspected raw materials and supervised the product change over

• Executed quick and effective decisions to meet the production delivery schedules and avoid the down time on production process

• Performed as an internal safety auditor in the facility

• Supervised over 30 employees to operate production process of nearly 1 million cases of finished good products per weekly basis

• Led team to create new SOPs to increase efficiency and performance process

Southpole, Inc., Fort Lee, NJ Apr 2005 - Jul 2007

Analyst, Operations

• Executed order processing and support for firm’s young men’s division, handling over 40 million in yearly sales

• Managed key business customer relationships, ensuring quality service, timely deliveries, and dispute resolution

• Operated EDI to exchange data and processed orders with maximum efficiency

• Performed timely identification, investigation, and resolution into order processing breaks

• Collaborated with planning and sales in analyzing supply chain processes to improve order handling efficiency and meeting of targeted forecasts

Other Skills

• Proficient in MS Office (Excel, Word, PowerPoint) and ERP Apparel software - BlueCherry

• Keen Analytical and problem-solving skills

• Fluent in Korean (written and spoken)

• Excellent communication, strong inter-personal skills, ability to multi-task

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