Sales Account Manager - Faye Russell

FAYE RUSSELL

OBJECTIVE

Seeking a Sales Executive/Account Relationship Manager position with a trusted sales team focused on customer retention, growth and integrity.

EMPLOYMENT

DJH Connections, LLC 02/2007 – Current

President

Created concept, organized and formed Limited Liability Company. Performed market analysis, developed strategic plans, purchased software and hardware, and developed vendor relationships. Developed website, and utilized website to track performance, traffic, and optimize business opportunities. Functions as an administrative assistant, bookkeeper, data entry operator, desktop publisher, market analyst, internet researcher, and word processor on short-term projects for small businesses.

Personnel One (formerly Staffing Solutions) 02/2007 – 05/2007

Administrative Assistant

Coordinated and facilitated strategic committee meetings. Functioned as the Program Coordinator in structuring and assembling the Stroke Prevention/Intervention Research Program’s grant application for submission to the National Institute of Health for approval. Assisted and worked as liaison to the Principal Investigators, grant writing consultant, Morehouse School of Medicine Dean, three medical clinics and hospitals. Proofed and completed biographical sketches and grant’s $12.7 million budget. Responsible for intellectual property confidentiality, and supported Research Scientists with proofing and finalizing their individual grant projects.

RBS Lynk Incorporated 11/2001 – 08/2006

Relationship Manager I/Account Manager/Executive Administrative Assistant

Coordinated and managed new client implementation of Visa and MasterCard branded card products. Communicated with high profile clientele, and implemented prepaid card programs. Visited client sites to strategize, and perform end-user training presentations to staff. Planned, developed and executed programs within pre-defined timeframes using Microsoft Project software, network branding standards, tools, security standards, prepaid card products for State and US regulations. Created and maintained Chargeback Tracking System that functioned as communication tool for Risk, Accounting and Issuing departments. Co-authored technical user’s guide and training manual for software end-users internally and externally.

RSA Security, Inc. 05/1999 –10/2001

Office Manager /Executive Administrative Assistant

Supported Vice president, a 13-member management group, and 31-member territorial sales force. Facilitated the build-out and acted as liaison between architects, corporate and interior construction company to develop 6,100 sq. ft. southeast regional sales office. Processed Capital Asset requests, entered SAP purchase orders, and performed office bookkeeping functions. Negotiated vendor contracts, arranged and scheduled regional sales force travel, prepared expense reports and invoices. Created and maintained ACT databases and answered multi-line phones. Maintained and communicated Vice President’s calendar. Operated US postage equipment to process outgoing mail and distributed incoming mail. Traveled to view and negotiate regional sales conferences, meeting space, audio equipment, rooms, and set-up conferences. Writes, edits, rewrites, and formats technical and non-technical material for publication, and writes communication correspondence for Vice President and sales team.

EDUCATION

University of Phoenix – Online 2001 – 2002

Major, Business Management – maintained overall 3.33 GPA on a 4.0 scale

Fort Valley State University 1977 – 1980

Major, Business Administration

SOFTWARE EXPERTISE

Microsoft Office Suite 2007 (Word, Excel, Project, PowerPoint, Access and Outlook), ACT, Sales.com, FrontPage, PhotoShop, PageMaker, Publisher, WordPerfect, Perfect Presentations, HP Photo, RAS Viewer, and DataCard Embosser

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