Customer Service Manager

Rachael M. Bush

********@*******.***

210-***-****

**** ** **** ***,#****

San Antonio,Tx 78229

OBJECTIVE

To obtain any available job in the veterinary field with hopes of receiving training and experience necessary to eventually apply for graduate school for D.V.M

SUMMARY OF QUALIFICATIONS

• Great work ethics and desire for a long term position where I can be trained

• Willing to start in the most base position and work up from there

• Minor experience with animals in a veterinary clinic as part of a high school clinical rotation

• Volunteer experience for the humane society fall 2008-fall2009

• Management experience in restaurant and bartending field

• Eleven years customer service experience

• Friendly and very hard working, fast learner, excellent at multi tasking and problem solver, and a good listener

• Open availability Mon-Sun from any morning start time -5pm

EDUCATION

[Fall 2010 – Spring 2012] Texas State University

Bachelors in Animal Science (did not complete, obtained necessary

animal science credit for grad school that were not offered at UTSA)

[Spring 2003- fall of 2009] University of Texas at San Antonio

Completed bachelors of Science in Biology

[1998-2002] Health Careers High School

Diploma- graduated with honors, NHS honor society officer,

Mu-Alpha Theta Math honors society

EMPLOYMENT (not in veterinary field)

[Oct 2011-Aug 2012] Wurzbach Icehouse 10141 Wurbach rd, San Antonio, TX 78230

[Server/bartender] 210-***-****

• Customer service, food handling, drink service, cash handling

• Left due to schedule conflicts with veterinary job search

[June 2010-Sept 2011]Drink Texas,200Navarro San Antonio,TX 78205

[Assistant Bar manager/ bartender] 210-***-****

• Drink service, customer service and cash handling, floor and

shift supervision

• Left because business was too slow to earn necessary income

[March 2010-July 2011] Wok-Inn Asian café Culebra rd. San Antonio, TX

[Cashier and floor supervisor]

• Scheduling, hiring and human resources, cash handling and shift supervision

• Conflicts with school schedule at the time

[September 2007- January 2010] Stacy’s Sport bar Grissom Road,San Antonio, TX

[Head Bartender/ Asst. Manager]

• Drink service, Customer service and cash handling, Floor and shift

supervising

[April 2004- January 2007] Joe’s Crab shack Callaghan and Quarry locations San

Antonio, TX

[Bartender, Server, and Part time management]

• Shift supervising and planning, food and drink service, customer service

REFERENCES

Professional References

Kim Rangel- Assistant manager Drink Texas, 210-***-****

Joey Garibey-Owner of Stacy’s Sports bar, 210-***-****

Personal References

David Flores, employee Drink Texas 210-***-****

Dan Osterndorf, Family Friend 210-***-****

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