ROBERTA C. MATTHEWS

**** ***** *****, ***. * • Southaven, MS • 38671 / 901-***-**** / qnzp9q@r.postjobfree.com

CAREER OBJECTIVE To obtain a position which will allow me to employ methods for utilizing my administrative skills and human relations background in the development of procedures and programs for an organization.

SUMMARY OF •Excellent administrative and organizational skills.

QUALIFICATIONS •Excellent presentation, communication, and interpersonal skills

•Excellent analytical and technical skills; proficient in Microsoft Office programs

•Manage time and resources, make sound decisions, analyze problems, and provide focused solutions.

•Performs well in a fast paced environment

•Exemplary customer service skills

EDUCATION

April 2013 Strayer University

Bachelors of Business Administration: Human Resource Management

May 2000 Mississippi Delta Community College

Associates of Arts: Sociology/Social Work

May 1996 Mississippi Delta Community College

Associates of Applied Science: Computer Programming Technology

EXPERIENCE

10/2007-03/2012 Executive Secretary I, Memphis City Schools Memphis, TN

• Coordinated and managed the preparation and issuance of the Facility Rental/Permits process for the entire Memphis City Schools district for facilities, stadiums, and playing fields. This required extensive collaboration of communication between Custodial Services, Athletics, Energy Management and Security Services.

• Provided administrative support for five (5) member Comprehensive Planning staff; coordinate client and staff meetings, maintained calendar for Comprehensive Planning staff; providing logistics arrangements and necessary support on a as needed basis.

• Created a highly effective organizational filing system; including a quick thorough indexing, filing and office storage, resulting in easy access to critical and confidential information and streamlined office functioning.

• Maintained and managed the daily office operations for the Comprehensive Planning department.

• Coordinated and managed the district Shred-It accounts and Shelby County Election Commission voting requests for the District Office.

• Work closely with other educational departments and outside entities to maintain consistent communication and foster communication and cohesiveness to ensure that the school districts core values and goals are met.

• Performed other duties as assigned.

03/2005-10/2007 Substitute Secretary/Human Resources Assistant, Memphis City Schools Memphis, TN

• Maintained employee files and assisted with the HR filing system and assisted with the day-to-day operation of the HR office.

• Assisted with the recruiting and staffing logistics, orientation, development and training logistics and recordkeeping of the HR department.

• Maintained the testing and recording of files for all District paraprofessionals for the Memphis City Schools district, ensuring that they met all requirements for the highly qualified (HQ) status.

09/2004-12/2004 Sales Associate/Sears, Roebuck & Co. Memphis, TN

• Provided customer service to customers in the Fine Jewelry Department.

• Responsible for the daily count of fine jewelry, assisting customers with interests and questions, concerns and completing repair tickets.

• Performed cashier sales.

09/2003-08/2004 Maternal Leave

12/2002-08/2003 Social Services Director, Legacy Manor Nursing & Rehabilitation Greenville, MS

• Directed, established, and planned the overall policies and goals for the social service department.

• Responsible for the resident assessments, care planning and assisting the residents and families adjust to their new surroundings.

• Established and maintained contact with administrators, personnel, outside organizations and governmental agencies to exchange information, coordinate activities and programs.

• Assisted residents and families to resolve any concerns or issues that arise from care plan to final arrangements.

• Supervised and evaluated the performance of assigned personnel.

• Performed other duties as assigned or needed.

Certifications

•Notary Public, State of Mississippi

RERENCES AVAILABLE UPON REQUEST

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