*** ******* ****** • DARLINGTON, SC ***** •
PHONE 843-***-**** • CELLULAR 843-***-**** • E-MAIL **************@*****.***
Shana L Wilson
OBJECTIVE
Seeking a career position with a company, where professional experience, education and abilities would be an advantage to the growth of my employer and myself
RELVANT SKILLS
• Computer Skills: Proficient in Windows Software, Microsoft word, excel, power point, outlook, and Internet
• Fully committed to providing the highest possible standards of customer service and support
• Ability to grasp through understanding of product features to better serve customers
• Able to type 35-40wpm
SUMMARY OF QUALFICATION
• A high energy and enthusiastic individual who excels in challenging and hard working environment
• Work well independently and as part of a team
• Fast learner; quickly can incorporate and implement new procedure
• Successfully can track and research information
WORK EXPERIENCE
Olsten Staffing (Chase- Washington Mutual Bank)
1711 Palmetto Street
Florence,SC 29501
April 2009 – Current
• Operation Specialist
• Loan Modification
• Daily Reports/ Customer Service
• Maintain Homeowners files with update information for loan
Olsten Staffing (Assurant)
1711 Palmetto Street
Florence, SC 29501
May 2008- March 2009
• Customer Service
• Research Department(research misapplied payments)
• Disbursed payments to Insurance Companies
Kelly Services
200 North Dozier Street
Florence, SC 29501
November 2005- February 2008
Blue Cross Blue Shield
• Research claim information
• Key doctors information into database
• Call doctor office to verify correct information in database
• Submit claim so provider can receive payment
Radio shack
106 Express Lane
Darlington,SC 29532
August 2004-November2005
• Customer Service
• Inventory
• Sales Associate
• Deliver night deposit at local bank
• Count down register and morning paper work
Shoe Show
112 Retail Row
Hartsville,SC 29550
April 2004-January2005
• Customer Service
• Sales Associate
• Inventory
EDUCATION
Hartsville High School
701 Llewellyn Drive
Hartsville, SC 29550
Florence-Darlington Technical College
2415 Lucas Street
Florence, SC 29501
(Associate degree in Accounting Graduate 2006)
Florence-Darlington Technical College
2415 Lucas Street
Florence, SC 29501
(Currently Attending for Associate degree in Human Services)