Carol S. Whisler, CPP
Columbia City, IN 46725
Home – 260-***-****
Cell - 260-***-****
SUMMARY
A Corporate Services Professional with extensive experience as a manager, consultant, and project lead. Management experience includes a Payroll Shared Services Department responsible for processing 130 US & Canadian payrolls, a branch office of a manufacturing software consulting firm GMD/JBA with a staff of fifteen. Responsibilities included managing Budgets, Accounts Receivable, Customer Satisfaction, and Overall project management of customer installations. More than 15 years designing and developing custom Manufacturing, EDI, Financial and HR systems. Employers have included Tier 1 Automotive Suppliers, Water & Submersible Pump Manufacturer, Food & Beverage and Household Cleaning Manufacturer. An analytical, dependable, detail oriented employee who works well independently and as part of a team. Ready, willing and able to learn new skills.
EDUCATION AND TRAINING
Bachelor Degree in Business Administration, Indiana Wesleyan, Fort Wayne, IN, (1998)
CPP 2011, Completed Value Based Six Sigma Green Belt Certification from University of Michigan, Completed technical classes in the areas of: Programming, IBM courses: S/36 Implementation Topics, System/38 and AS/400 Implementation Topics, RPGII Programming and Design Fundamental and Advanced workshop, New World of RPG IV, Customer Oriented Selling, Project Management and Territory Management
EXPERIENCE
ITT Corporation
May 2007 –Present
Manager Payroll Global Infrastructure
• Global Payroll Platform Project
• ITT Spin of Two Companies TSA
• Design Future Spin Payroll Platform
• Define Future Spin Shared Service Organizational Management
Shared Service Payroll Manager
• Manage 130+ US & Canadian Payrolls
• Policies & Procedure
• Departmental Budget
• Staff Reviews
• Tax Reporting
• Corp Project Initiatives – HRMS Implementation Team, Smith Barney, ACS
SR Business Analyst
• Payroll Acquisition Project Leader
• Payroll Processing Support
• Unemployment and Tax Reporting Support
• Federal Tax Calculation Support
• Accrual Implementation & Support
The Geo Group Inc 2007
SR System Analyst
• HR/Payroll Analyst
• Infinium Upgrades
• Custom Application Support
• FLSA Implementation – Implemented FLSA calculations. Resolving compliance issues with overtime calculations.
• Benefit Carrier File Transmission – Updated Transmission file for inclusion of future dated transactions & cancelled enrollments for 30 days.
Collins & Aikman 2005-2007
Application Developer Manager
• Worked extensively with Corporate, Divisional and Plant HR/Payroll managers and personnel to implement Infinium and Custom Applications.
• Managed HR/Payroll Infinium Application.
• Provide payroll processing, technical and educational support for HR/Payroll users.
• Managed the Design and Implementation of Software interfaces to Third Party Vendors including ADP Cigna, JP-Morgan, Bank Of America, and Kronos.
• HR/Payroll Quarter & Year End Tax Reporting for US & Canada.
• Supported Develop and support custom Canadian PTO Processing.
ITT Industries, Fort Wayne, IN 1999-2005
Senior Project Leader
• Managed staff of 3 programmers and 5 system analysts
• Coordinated workloads for systems analysts and contractors while overseeing the design and development of time entry system for employee’s and agency personnel using interfaces to payroll, general ledger, cost ledger systems.
• Worked with plant managers and controllers developing shop floor interfaces to payroll, project accounting and labor reporting system.
• Worked extensively with Corporate, Divisional and Plant HR/Payroll managers and personnel to implement Infinium and Custom Applications.
• Implemented Infinium HR/Payroll and Training Applications In Canadian Plants
• Successfully managed multiple ADP payroll conversion to Infinium Payroll projects.
• Oversaw multiple Human Resource conversions from various vendors to Infinium Human Resource and Benefit applications.
• Designed Accrual System for managing employees PTO.
• Met and exceeded stringent quality support industry standards with Infinium financial and custom labor tracking applications.
Dometic, Elkhart, IN 1997-1999
Senior Systems Analyst
• Conversion of BCPS to Y2K Compliance.
• Designed and implemented manufacturing order release processing system to meet customer specific processing requirements.
• Designed and implemented manufacturing production forecasting and budgeting application.
• Continuous modification and support of BPCS and in-house programs.
OMC (Aluminum Boat Group), Fort Wayne, IN 1995-1997
Director of Information Services
• Managed staff of 2 application developers and 2 system operators/help desk operators.
• Managed the implementation of MAPICS/XA Manufacturing, Shop Floor, Sales, Marketing, and Finance applications.
• Supervised the design and development of Production Load Management system providing conversion of Sales Files from System 36 to AS/400, while also overseeing the budget for the Information System Department.
• Provided support maintenance for PBX system along with negotiating new Tele-Communications contract saving over $55,000 annually.
• Interviewed, hired, and trained data processing staff.
• Built and maintained rapport with consulting firm ensuring education, programming, and technical support for staff use.
Senior programmer Analyst ICM/Kregsoge 1994-1995
Powder metal manufacturer of transmission components for the automotive industry.
• Developed a new physical inventory system for WIP and warehouse physical inventory processing.
• Converted PC based preventative maintenance package to Preventative Maintenance Control on the AS/400.
• Developed interfaces from Preventative Maintenance Control into Pansophic's Inventory and Accounting Systems.
• Modified Pansophic's shop floor reporting system from work order reporting to a part number and operation reporting system.
• Developed a new rework and scrap reporting system.
Operation Manager Preferred Technical Group 1993-1994
Manufacturer of brake and power steering hoses for the automotive industry.
• Managed daily communications and computer operations for the corporate office, three divisional offices and eight plants.
• Supervisor for system operators for all three shifts.
• Maintained system hardware and software for an AS/400 B60, a Novell network and stand alone PC's.
• Maintained a Lexar PBX phone system with 500 extensions.
• Supported in house EDI software to Big 3 automotive companies.
• Purchased hardware, software and computer supplies.
Director of M.I.S. Lime-0-Sol Company 1991-1993
A medium size company manufacturing household cleaners with an annual growth rate of 15%. Responsible for all electronic communications, data processing equipment, software, supplies implementation of hardware, software and education programs.
• Established EDI for receipt of PO's and transmission of invoices for major customers. Including installing and implementing Wal-Mart's Retail Link System.
• Upgraded both system and MAPICS/DB software and implemented interfaces between Accounts Payable and Purchasing.
• Implemented manufacturing and accounting packages for Potato Chips Company purchased in 1991.
• Reviewed phone systems and long distance carrier for all four companies making changes which reduced charges by 25%.
Business Manager/Senior Consultant, GMD/JBA 1986-1991
IBM Business Partner specializing in the implementation of manufacturing and distribution systems on the AS/400.
• Responsibilities included managing the Fort Wayne office and staff of fifteen, Accounts Receivable, Customer Satisfaction, Overall project management of customer installations, Senior Consultant for accounting, manufacturing, and distribution applications for MAPICS/DB and Business/400 software packages.
• As a Consultant for GMD/JBA, a third party business partner of IBM, for six years I lead ERP installations and implementation of MAPICS suite of applications. Working along side IBM sales representative, I analyzed potential customer’s business requirements for, inventory, forecasting, production planning, shop floor, marketing, financial and human resource system requirements
• Presented classroom and on-site customer education for Mapics and Business/400 Manufacturing, Accounting and Distribution applications.
• Managed the installation of hardware and software systems for clients. Client services included education, conversion, program development and consulting services.
• Designed Custom Program and Application Modifications per customer requirement specifications.
• Preferred Financial Consultant for major clients throughout the US for MAPICS/DB and Business/400.