Objective: An aggressive and success-oriented professional seeking a position as an administrative / clerical assistant.
Professional Experience
Scheduler
Familias First / Alhambra, CA 91801 2011---Present
•Using schedule software to schedule staff personnel (NPA)
•Coordinating schedules for multiple client and employee
•Answering the phone
•Covering the front desk and assisting parent with information concerning Regional Center information, company protocol, and cancellations.
•Administrative duties, fax, copies, etc.
•Assist supervisors with projects.
•Maintaining database of client and staff contacts.
Office Clerk
Charter Furniture Incorporated / Commerce, CA 90040 2006 - 2009
•Answer switchboard with multiple lines
•Filling documents in numerical order
•Sort and distribute mail / faxes
•Assist multiple supervisors with multi projects
•Responsible for scheduling UPS (World Sip), FedEx and DHL packages
•Knowledge of Microsoft Access program (fabric purpose)
•Effectively manage to schedule appointments with various supervisors
•Working closely with all levels of management, staff and clients
•Answer questions and give information to employees and clients concerning such matters as regulations, procedures, preparation and filling of employment applications.
Administrative Assistant
Medrano & Assoc. Interpreting Services / Alhambra, CA. 1999 - 2006
• Acquired comprehensive knowledge to quickly assist client needs
•Assist clients with calendar scheduling, document research, and delivery of information
•Generate a high level of referrals from existing clients
•Supervised and assisted with all facts of human resource operations
•Efficiently served as a bilingual translator for customer questions, comments or concerns.
Education
East Los Angeles Community College 2009
Major: Social Behavior in Science
Summary of Qualifications
•Many years of general office and customer relations
•Demonstrated effectiveness in working with management, staff and clients
•Proven organization, communication, and problem solving skills
•High-energy and dependable, ability to produce within a demanding, and high task work schedule.
•Bilingual: In both English and Spanish