Marketing resume
Resume:
Andrea Haworth
Grinnell, Iowa *****
****-***@*******.***
Creative Marketing/ Administrative Manager
SUMMARY OF QUALIFICATIONS
• Polished professional with 12+ years of Sales, Marketing and Administrative experience
• Demonstrates ability to identify, establish and grow and support a solid customer base
• Adept at improving efficiency of procedures, operations and sales strategies
• Able to prioritize, multi-task and meet deadlines while maintaining strong profit performance and balancing high levels of customer service
• Highly developed entrepreneur with superior interpersonal and organizational skills
• Excellent grammar, proofing and written communication skills with attention to detail
• Demonstrated strong computer knowledge incorporating Outlook, Lotus Word, Excel, Power Point, QuickBooks, JD Edwards, Microsoft Picture It Publishing, TEDD, and Oracle
• Outstanding Customer Service Skills shown in many circumstances
• Able to achieve sales quotas while maintaining strong profit performance, gross margin, inventory levels and balancing high levels of customer service
PROFESSIONAL EXPERIENCE
Service Support Specialist
Checkpoint Security, Chanhassen, MN 05/2007 to Present
Volt at Checkpoint Security 12/2006 to 05/2007
• Tracked paperwork and parts to be returned to Checkpoint for billing and accounts payable
• Highly developed analytical skills and ability to multitask in a fast paced environment
• Assisted billing department in entering tickets accurately and determining needed parts and completion of service jobs
Senior Administrative Assistant 11/2003 to Present
Soft-E-Care, eBusiness
• Assisted with marketing program, keyword and consumer research
• Demonstrated strong computer knowledge incorporating Outlook, Word, Excel
• Initiating internet navigation including keyword research used to increase internet sale
• Customer Service demonstrating excellent phone demeanor, strong analytical skills, strong verbal, written and interpersonal skills
• Represented company via Customer Service duties
Owner 10/1994 to 12/2006
Rethreads, eBusiness
• Created innovative startup business selling used name brand clothing
• Incorporated internet sales into retail business to generate and drive revenue
• Promoted and marketed using clever advertising campaigns
• Identified communities needs; Located and bought inventory to match requests
• Supervised retail and internet sales; Tracked most effective sales strategies
• Organized presentation and décor of the store to entice customers into purchases
• Effectively negotiated terms and conditions with vendors and clients
EDUCATION Bachelor of Science in Business Marketing, 2008
University of Phoenix, Phoenix, AZ
Associate of Science Degree in Nursing, 1987
Marshalltown Community College, Marshalltown, IA
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