Virtual Assistant

• Vendor/Client/Customer Relationships • Negotiations/Strong Influence •Financial Management •

•Research/Resolution/Analytical •Creative Analysis •

•Effective Communication Skills • Account Management

EXPERIENCE

1999-2008 Queen Ann’s Weddings and Events

Entrepreneur

• Business owner for Wedding and Events organization

• Managed and trained staff of seven employees

• Creative Designer of flower arrangements of all types of functions: Weddings, Anniversaries, Funerals, Parties, Holiday Church functions

• Managed, Organized and Set up of wedding and event organization

• Financial Management and Analysis of business strategy

• Successfully negotiated contracts and rates

1994-1999 IBM

Administrative Assistant

• Provided superior administrative support to 12 Managers within the Technical Test Group

• Coordinated Agenda and Logistics for meetings

• Maintained Lotus Notes Databases

• Scheduling of Meetings, Conferences, and Calendar Management

• Responsible for providing office support such as phones, word processing, filing, faxing, shipping, inventory of office supply/furniture

• Scheduled Travel Arrangements

1990-1994 Flower of the Hour

Entrepreneur

• Business owner for Full Service Florist

• Managed and trained staff of four employees

• Creative Designer of flower arrangements of all types of functions: Weddings, Anniversaries, Funerals, Parties, Holiday Church functions

• Managed, Organized and Set up of wedding and event organization

• Financial Management and Analysis of business strategy

• Successfully negotiated contracts and rates

• Accepted telephone orders

• Scheduled the order of deliveries

1987-1990 University of North Carolina Memorial Hospital

Pharmacy Technician

• Provided superior customer service support to inpatient and outpatients

• Delivered medicine and other pharmacy supplies to patients on hospital floors as necessary

• Maintained list of dispensed medication in Databases

• Responsible for support such as phones, filing, faxing, inventory of medicine

COMPUTER SKILLS

• MS Access • MS Excel • MS Outlook

• MS PowerPoint • MS Word • Adobe Acrobat: Reader/Writer

• Lotus Notes

EDUCATION

1995-1996 Durham Technical College, Durham, NC

Business Administration

MILITARY

1976-1979

Contact this candidate