Customer Service Real Estate

BRIAN W. LARSON

**** **** *** *, *******, WA ****9 ▪ C: 425-***-**** ▪ *********@*****.***

OBJECTIVE Seeks challenging sales job in solid company with potential for promotion

AREAS OF EXPERTISE Works well in teams. Clear, concise oral and written presentation skills. Organizational and communication skills. Customer service and problem solving skills. Computer literate and proficient. Setting and attaining goals for team.

EXPERIENCE

Mortgage Broker: America One Finance LLC

January 2005-Present 714 First St, Mukilteo, WA 98275 425-***-****

Originate and work directly with clients to acquire financing for residential and commercial loans. Including purchases, refinances and debt consolidation. Verify and process all aspects of loan for compliance. Liaison between banks and borrowers for timely closings and signings.

Lead Electrician Alpha and Omega elec.

February 2003-December 2004 Everett, WA 98204 425-***-****

(Company forced lay off)

Perform all aspects of residential and commercial electrical installation. Manage 2-3 man crews on residential building sites with 20+ units. Work directly with project management for scheduling compliance.

Apprentice Electrician Streamline Electric

Jan. 2001-February-2003 6017-B East 18th Street, Vancouver, WA 98661 425-***-****

(Company forced lay-off July 2001-May 2002)

Perform all aspects of residential multi-family electrical installation, including following electrical blueprints/schematics, pulling wire and drilling of units. Determine routes and wiring for line voltage for all styles of apartment units. Assemble and install service switchgear. Conduct troubleshooting and service calls.

Real Estate Appraisal Asst. Real Estate Appraisal Services, Inc.

July 2001-May 2002 12506 54th Avenue W, Mukilteo, WA 98275 425-***-****

Handle all requests for determining physical layout description and square footage measurements. Gather supporting documentation and take photos for single-family home appraisals.

Call Center Representative Safeco Insurance

September 1999-November 2000 4333 Brooklyn Avenue NE, Seattle, WA 98185 800-***-****

Field all incoming customer service calls, determine correct course of action and facilitate that correct action through the direct handling of customer service issues or forwarding calls to the correct service levels.

REFERENCES AVAILABLE UPON REQUEST

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