Executive Sales Professional

LAURA ROBERTSON

* *** Kensington Park, Irvine, California 92606

* 949-***-**** * 714-***-**** * ***************@**********.***

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SALES PROFESSIONAL

QUALIFICATIONS PROFILE

Seasoned and highly talented sales leader with top-notch sales management skills, offering broad-based

experience in amplifying and defining sales performance as well as in streamlining communication flows to

drive revenue growth. Self-starter and insightful with impressive entrepreneurial drive and eagerness to

achieve higher standards, increase profit, and overcome market challenges. Display consistent efforts in

assessing the organization’s critical business requirements, determining deficiencies, and producing

pioneering solutions within a fiercely competitive environment.

* Concept-to-execution driver and turnaround specialist, with solid track record of transforming

troubled projects for business units by instituting sustainable policies and strategies toward aggressive

company expansion

* Sought-after industry expert, with well-respected reputation for outperforming personal, team, and

territory goals and sales metrics, obtaining numerous awards within highly competitive and evolving

industries

* In-demand authority figure in marketing services and products for excellent client rapport-building

skills

COMPETITIVE ADVANTAGE

Sales and Revenue Maximization

Customer Acquisition

Marketing Trends Analysis

Relationship Management

Program/Project Development

Technical Administration

Comprehensive Sales Planning

Conflict Resolution

Strategic Market Positioning

Multimillion-Dollar Negotiations

Solution Selling Strategies

Territory Growth Development

PROFESSIONAL EXPERIENCE

ABM BUILDING SOLUTIONS | Irvine, CA

Account Executive: 2010–Present

Apply consultative sales approach in generating new business for solutions catered to deliver proactive

preventative maintenance, project sales, and performance contracting. Cultivate positive rapport with and

perform cold calling on maintenance managers, department directors, and vice presidents of corporations.

Career Highlights:

* Immediately identified needs through one-on-one consultations and coordinated with client to

successfully create a customized solution for total satisfaction

* Fostered frequent interaction with account contacts to prevent invasion of account by competitors

* Built stronghold on referrals from satisfied customers by concentrating on providing utmost client

service

PULTE HOMES | Scottsdale, AZ

Sales Representative: 2004–2007

Leveraged excellent business judgment and time management skills to drive efforts in the field of

multitasking, ensuring sales goals and deadlines were consistently met or exceeded. Efficiently functioned

as customer advocate of the company’s best interest. Displayed skills in contract negotiations and order

fulfillment. Designed and implemented marketing campaign for community, defined target audience, and created

collateral. Streamlined team communication and business processes.

Career Highlights:

* Played a pivotal role in the complete turnaround of underperforming sales team; established higher

expectations and instituted individual team members accountability, which resulted in 150% revenue increase

over a one-year period

* Overachieved quotas throughout tenure, averaging more than $14M in annual sales in North America;

obtained multiple company awards in recognition of peak performance

* Known as the North Division Leader in PMC with 6 closings and 100% capture, showing exceptional

ability in fostering productive customer relations

* Demonstrated unsurpassed leadership in stimulating a failing community within a year, in

collaboration with a staff of new college recruits

BEAZER HOMES | Scottsdale, AZ

Sales Counselor: 2001–2004

Career Highlights:

* Conceptualized and implemented strategic plans to market the community, elevating traffic by 20%

* Conducted thorough quarterly reviews depicting an average sales of 190% to 195% above goal

* Earned distinction as Salesperson of the Month of February for outstanding work in 2004

* Achieved multiple annual achievement awards for operational excellence in two consecutive years from

2003 to 2004

* Attained high levels of recognition through positive results of customer satisfaction surveys

* Commended for unparalleled performance toward sales goals and objective on both monthly and

quarterly basis

THE ACCESSORY PLACE | Houston, TX

Sales Associate: 1999–2001

Provided assistance to customers with various interior design issues and conceptualized solutions that

matched individual needs. Cultivated long-term customer relationships as well as engaged in marketing for

various store promotions while handling inventory pricing.

Career Highlights:

* Assumed an integral role in establishing a clientele of loyal and regular customers

* Boosted overall revenues by 200% in 2000

* Led the coordination of special holiday promotions and sales

EDUCATION AND CREDENTIALS

Coursework toward Bachelor of Science in Psychology ? University of Houston, Houston, TX

Real Estate License and Insurance License – Phoenix, AZ

Salesforce * Microsoft Excel * Microsoft Word 2010 * Microsoft PowerPoint * Integrity Selling–Ron Willingham

* Personality Selling and Personality Marketing–Charles Clark III * World Class Sales Training * Hyland Bay

Company

AFFILIATIONS AND ACTIVITIES

South Orange County Chamber of Commerce * BOMA

International Facility Management Association (IFMA) * Institute of Real Estate Management (IREM)

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