Kathryn Ouellette
Bristol, Connecticut 06010
860-***-**** Home 860-***-**** Cell
Email address: qlhf8e@r.postjobfree.com
Objective:
To obtain a Medical Assistant position that will enable me to use my strong organizational skills, educational back ground, and the ability to work well with people.
Education:
University of Phoenix, Phoenix, AZ April 2009 - Current
Associates Degree in Healthcare Administration Finish in March 2011
Branford Hall Career Institute, Southington, CT May 2006-Dec. 2006
Medical Assistant Program Diploma April 2005-Aug. 2005
Internship at Wound Center, Southington, CT Nov. 2006-Jan. 2007
Work Experience:
Grove Hill Medical Center Newington, CT Nov. 2007-Jan. 2009
Exit Receptionist/Medical Assistant
• Made all follow up appointments for patients on their way out of office
• Scheduled all referrals to specialist, and scheduled all radiology appointments
• Responsible to give patients procedural instructions for all radiology appointments
• Handled all required precertification’s needed from insurance companies for test & appointments
• Dealt with large volume of incoming calls
• Completed all charge entry, entered all the CPT & ICD-9 codes for billing for each day
• Responsible to make sure all money balanced from prior day
• Handled all calls concerning insurance questions
• Filled in as Medical Assistant for the Internal Medicine and OB-GYN offices when they were busy or out sick
• Performed patient histories, vital signs, weights, heights, vision testing, urinalyses, and EKG’s
• Trained new Medical Assistants in the Internal Medicine practice and the OB-GYN practice
• Called in prescriptions for patients, reported PT-INR results to the doctor
• Triaged emergency phone line for OB-GYN and put the calls to where they needed to be
Bristol Hospital Bristol, CT Oct. 2006-Sept. 2007
Administrative Support Associate
• Handled large volume of incoming phone calls
• Obtained demographics & insurance information from patients
• Dealt with high volume of customers
• Registered patients for upcoming appointments
• Accountable for coding insurance information correctly
• Responsible for recording death certificates & body releases
• Assume responsibility of operator for short periods of time
• Managed all admissions to the hospital & emergency room
The Hospital of Central Connecticut
Wound Care Center
Medical Assistant Internship Southington, CT Nov. 2006-Jan. 2007
• Performed patient histories, vital signs, and glucose readings
• Removed dressing from wounds and cleaned wounds
• Measured wound depth and circumference of wound every visit
• Assisted doctors in debridement of wounds, and placement of medication to the wound
• Applied dressings and bandages to wounds, including the Unna Boot
• Transported patients from lobby to the wound care center and back again
• Charted all procedures, wound measurements, and notes to the patient’s chart
• Sterilized the patient rooms, and instruments used by the doctors
• Prepared new patient charts, faxed doctors orders to the VNA, prepared medication charge slips
Ron’s Lawn Care Apalachicola, FL May 2001-June 2004
Co-Owner
• Handled all billing, scheduling, and payroll
• Dealt with all customer questions and concerns
• Administered all general office duties
Skills:
Medical Terminology Vital Signs Phlebotomist
Keyboarding wpm 60 Patient preparation First Aid certified
Microsoft Word Anatomy/Physiology CPR certified
Medical Transcription Medical Law & Ethics EKG certified
MDC Medisoft Pharmacology CPT & ICD-9 codes
IDX Groupcast Coumadin Levels/Draws Electronic Medical Records
PowerPoint Front Office Pen Chart Lite