Renee Tanner

**** ******** ***** *****

Twinsburg, OH 44087

qlbe19@r.postjobfree.com / 330-***-**** / 330-***-****

CAREER OBJECTIVE:

I am interested in a challenging position that will utilize my leadership and management skills in an organization that values ethical business practices and cultural diversity.

EDUCATION:

Ashford University, Clinton, IA October, 2011

Bachelor of Arts, Organizational Management

GPA 3.98

EXPERIENCE:

University Hospitals, Cleveland, OH 2002-2004

Assistant to the Director of Operations

• Provided training in University practices and guidelines for new managers in satellite offices

• Community public relations to include participation in trade shows and other local events

• Liaison between physicians, office managers, and upper administrative staff to include on-call after hours for all east-side practices

Suburban Physical Therapy, Twinsburg, OH 2000-2002

Medical Secretary

• Heavy telephones, checking in patients, scheduling, physician referrals, and processing co-payments

• Use of computerized billing system for patients, insurance companies, workers’ compensation, and third-party billing

• Assisted in hiring process and training of new office staff

Unity Health System, Rochester, NY 1995-1999

Administrative Assistant

• Developed cross-training program to ensure maximum office proficiency during staff vacations and other absences

• Developed team building activities for a more unified office staff

• Medical transcription for over 40 clinicians

Grey Physical Therapy, Enfield, CT 1993-1995

Medical Transcriptionist

• Began position with a two-month backlog of transcription and was able to catch up the department within two weeks of the date of hire

• Streamlined the reception, scheduling, and patient care management departments by tracking patients, co-pays, and clinicians in a color-coded system to ensure consistent patient care

• Provided company in-service training to include proper telephone etiquette, as well as relaxation techniques to ease personal stress

Compound Semiconductor Materials, Phoenix, AZ 1989-1993

Office Administrator

• Human resources functions to include all aspects of hiring and maintaining human capital

• Management functions to include appropriate staffing, training, and periodic reviews

• Business office functions to include general ledger, A/P, and A/R

• Negotiated pricing with vendors to include office supplies, engineering requirements, and insurance coverage for employees

• Responsible for travel arrangements for international business partners

• Arranged short- and long-term housing for international consultants

COMMUNITY INVOLVEMENT:

Troop Leader, Girl Scouts of Northeast Ohio

Volunteer, Polly Klaas Foundation

Chairman, PTO Fundraiser Committee and Book Fair Committee

Vice President, Chestnut Trails Homeowners Association

PROFESSIONAL ASSOCIATIONS:

Golden Key Honour Society

National Association for Female Executives

Nationally Registered Emergency Medical Technician

SKILLS:

Proficient in Microsoft Word, PowerPoint, Excel, Outlook, and Access.

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