Customer Service Manager
Resume:
John Dubinsky
*** * ***** ***** ********* #***, King of Prussia PA
HYPERLINK "mailto:*.********@*****.***" *.********@*****.***
PROFESSIONAL EXPERIENCE
Adecco/Beeline RPO, Reston, VA
Recruiting Consultant 3/2010 to Present
Support key clients such as Carfax, HPTi, Verizon, Roche, BAE, and The SI Organization remotely from residence in King of Prussia, PA
Focus on wide range of skill sets to include Regional Sales Representatives for 8 main regions across the US, Competitive Intelligence and Data Analysts for Carfax’s Headquarters, Project Managers, SME sales representatives with strong backgrounds in collocation and managed services, Workforce Administration, HRIS, Payroll, Customer Service, Training Professionals, etc.
Helped staff a Project Management team of 60 for a contract with Veterans Affairs
Helped source TS/SCI IT professionals for major proposals being bid on by BAE
Helped source TS/SCI cleared Engineers with SIGINT/GEOINT experience for a large proposal with The SI Organization
Make 50+ outbound calls per day
Utilize Bullhorn, Avature and OpenHire ATS to source and identify qualified professionals
Utilize Linked In and Google among other resources to identify passive job seekers
Manpower/TAPFIN RPO, Audubon, PA 7/2010 to 1/2011
Delivery Consultant, Client Facing Team (contract) 12/2010 to 1/2011
Promoted after 5 months into a Client facing role within Comcast talent acquisition
Interfaced directly with Hiring Managers/Directors to qualify candidates
Utilized Comcast’s SAP ATS
Negotiated offers with targeted candidates
Split time between Comcast HQ and Manpower Audubon office
Recruiting Consultant, Sourcing Team (contract) 7/2010 to 12/2010
Contracted to Comcast to focus on identifying Regional Sales Representatives for locations across the US
Metrics included sourcing 125+ qualified candidates per week and submitting 10+ for review by Comcast hiring team
Utilized Avature ATS
Recognized as “Top Performer” by exceeding goals set out by Recruiting Manager
Robbins Gioia, Alexandria, VA
Corporate Talent Manager 6/2009 to 3/2010
Responsible for recruiting high level candidates for all overhead positions, including Technology Solutions Group and Information Management Office
Focused on identifying technical consultants with strong experience in Share Point and C#/.Net programming experience for Technology Solutions Group
Provided weekly staffing updates through the Executive Dashboard which is viewed by the CEO, COO, CFO, and other essential personnel
Spear headed special projects including the development of companywide Behavioral Interviewing training and internal OFCCP guidelines
Point of contact for all outside 3rd Party/Staffing Agencies
Negotiated bill rates and contract length with 3rd Party/Staffing Agencies
Utilize OpenHire ATS
MicroStrategy, McLean, VA
Corporate Recruiter 4/2008 to 11/2008
* Part of company-wide layoff *
Performed full life-cycle recruiting for Professional Services team
Recruited Senior level Business Intelligence Consultants for 100% travel assignments for the Central US region and Canada
Focused on identifying candidates with strong programming backgrounds in the following: .Net, C#, Java, MicroStrategy, Cognos, and Business Objects
Met with Senior Director/Directors to identify hiring needs
Efficiently made use of referrals/job boards in order to identify qualified candidates
Assisted in HR on-boarding processes for candidates, including background check registration, New Hire paperwork and reference checks
Clovis, Bethesda, MD
Technical Recruiter 10/2007 to 4/2008
Responsible for identifying two qualified candidates per requirement within 48 hours
Focused staffing efforts , C#, ASP, and developers
Developed a strong pipeline of cleared (Secret, TS and TS/SCI) IT professionals for a variety of government contractor clients (Booz Allen/ITT/Apptis/Unisys) in the DC metro area
Candidates sourced included Share Point, .Net, C#, C++, Cold Fusion, and Java developers; Technical writers; Network Administrators, etc.
Efficiently made use of internal database (Sendouts), Monster, and Career builder
Made a minimum of 300 recruiting calls per week
Conducted an average of 20-25 “mini-profiles” per week
Completed 2 references per hired candidate
Aerotek, Rockville, MD
Recruiter 9/2006 to 10/2007
Focused recruiting efforts on national biotech Account – Medimmune
Conducted phone screens (G2’s) to narrow initial search
Conducted personal interviews with prospective candidates
Contacted references for each candidate to be submitted
Set up phone screens/personal interviews between contractors and clients
Efficiently made use of internal database, monster, and career builder to identify candidates
EDUCATION
Bachelor of Science Business Administration - Marketing 2006
Shippensburg University
Shippensburg, PA
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