*** * ***** ****** ********, IL ***** Phone: 217-***-****
E-mail: ***.*****@*****.***
Amber Gaefcke
Objective Seeking a professional position that has every day challenges and tasks. Along with helping customers and staying organized on top of daily tasks. Using the computer, phones, data and Microsoft Excel.
Experience 2008–2009 Plato’s Closet Springfield, IL
Cashier/Sales Representative
• Checking out customers/counting money
• Greeting/Helping Customers
• Organizing the racks
2009 W J Scott Co. Springfield, IL
Secretary
• Answering the phone and transferring calls
• Filing documents/Organizing folders
• Running arrons
2009–2010 Express Employment Professionals Springfield, IL
Data Entry (in wholesale at Wells Fargo)
• Reviewed paper documents
• Called out to Brokers
• Entering personal data from borrowers
2010-2011 Wells Fargo Home Mortgage Springfield, IL
Loan Specialist 2
• Entering/Reviewing Personal Data
• Calling out to customers
• Using Microsoft Excel/Word/Outlook
• Organizing customers into folders
• Mailing out documents
• Training Classes (when needed to do so)
• Preparing for meetings
• Organizing/Doing daily report
2011 Wells Fargo Home Mortgage Springfield, IL
Loan Doc Specialist 4(Bankruptcy Department)
• Phone queue
• Work Daily Reports
• Organizing Excel Sheets
• Dealing with Bankruptcy Clients
• Preparing for meetings Daily
• Training Classes (when needed to do so)
• Mailing out letters & documents
• Working from Microsoft power points, excel, word & publisher.
• Collecting data
• Taking daily notes
• Organizing call backs
• Dealing with foreclosure’s
• Meeting Deadlines
• Work Overtime
2011 Wells Fargo Home Mortgage Springfield, IL
Home Preservation Specialist(SPOC)
• Phone queue
• Determining Correct Template
• Ordering Fees/Cost
• Ordering Mod Docs through First American
• Work Daily Reports
• Organizing Excel Sheets
• Preparing for meetings Daily
• Training Classes (when needed to do so)
• Mailing out letters & documents
• Working from Microsoft power points, excel, word & publisher.
• Collecting data
• Taking daily notes
• Organizing call backs
• Dealing with foreclosure’s
• Meeting Deadlines
• Work Overtime
• Ordering BPO
Education & Training 2006–2009 Springfield High School Springfield, IL
High School Diploma
Attending Lincoln Land Community College for CNA & following semester RN
Wells Fargo
Underwriting Training and Experience(10/2010 to 12/2010)
Bankruptcy Training(05/2011-Present)
SPOC/SOAR Training
HAMP Training
First American Title Training
Interests Math, Computers, Outdoor hiking, Sports, Socializing, Site seeing, Shopping.