Manager Engineer

CURRICULUM VITAE

James Robert Duff

Profile A very motivated, well trained and highly experienced licensed engineer, Engineering Manager and Quality Manager with type ratings on a diverse range of aircraft, engine and systems types with a wealth of experience in supervision, management and quality control systems and excellent knowledge and understanding of international legislational requirements.

UK Address Bahrain Address

Address: 18 Elmwood Park Villa 3A

Deans, Livingston, West Lothian Compound 1954

EH54 8SP Road 2542

Saar 525

Telephone 015**-******, home 079**-****** mobile 17790257 mob 38347254

Qualifications CAA Part 66 A, B1 &C Licence No. AML/410337H

A&B1 &C Piston & Turbine Aeroplanes, Turbine Rotorcraft

BAE146/RJ

BAE ATP

DHC-7

DHC-8

EMB135/145

Bell 206 Series

S61N

AS332L Super Puma

Vocational Training CAA Courses, Part M & Audit Techniques

Avisa Post Holder’s training course

IOSH HS&E Certificate.

British Airways various courses and workshops, presentations & training in leadership & supervisory and management techniques run by British- Airways or contracted training providers and BACX, BACX & CAA MEMS courses, Airside Ramp Safety Trainer, & Airside Driver Trainer. Member of the Flight Safety Committee. Writing procedures, various project management, and ABZ & EDI airport Ramp Safety Committee member.

Role Definition Quality Manager.

Implement, control and perform in-house and external Quality Audits in compliance with ISO9001:2008 and EASA requirements, company procedures and standards.

Support the operational compliance with technical records, legislation, policies, guidance and best practice

Ensure all the recorded HSEQ related issues are managed correctly and supported in corrective and preventive action follow up.

Assist in the introduction, development and implementation of new/revised processes, procedures, forms and templates etc.

Assist in the management of the Business Management System.

Manage and co-ordinate the Safety Management System.

Draft or amend the company’s mandatory manuals and procedures including Operations Manual (Parts A, B, C & D) Maintenance Management Organisation Exposition, Continuing Airworthiness Management Exposition, Approved Aircraft Maintenance Programme, Minimum Equipment List, Engineering Procedures Manual and Safety Management System Manual.

Manage and control the Technical Library.

Manage and control the Technical Records Library.

Contribute to building a culture of personal accountability where quality aspects such as continual improvement are achievable, and at-risk behaviours are challenged.

Manage and maintain the Human Factors Training requirements.

Manage and maintain the continuation training requirements.

Manage and maintain the organisation’s personal approvals system including personnel licence renewal requirements from the regulatory authority and competence assessment system.

Provide coaching and training to ensure that all organizational activities performed by engineering and flying staff are provided with the tools and knowledge to allow them to work within the operating envelope of legislation, aircraft manufacturers procedures and competence.

Carry out error investigations and maintain the Maintenance Error Management System.

Undertake site visits as required. (This includes other organisations contracted by the operator to perform tasks to ensure tasks are being carried out within the terms of the contract, the regulatory requirements and equipment Type Certificate or Supplementary Type Certificate holder’s instructions and procedures)

Work to the processes and procedures as set out inform the relevant manager of any omissions or changes required to these instructions. Arrange a follow up audit to ensure the changes required have been implemented.

Ensure that department heads and managers take responsibility for the quality of their staff’s work with to ensure the aim of completing each task right the first time.

Implement the Data Discrepancy Reporting System to ensure that ambiguous, incorrect or missing data is returned to the owner and corrected to ensure the task described can be achieved to the desired standard safely.

Communicate with and support personnel in support of the achievement of the operational objectives and Customer Satisfaction:

Work closely with the management, the UK Civil Aviation Authority and the European Aviation Safety Agency to ensure a high level of safety and legislator compliance.

Assist, as required or directed, with the evaluation of hazards and risks to ensure that all are identified where possible to ensure plans, procedures or equipment is provided to ensure safety is maintained and minimize disruption to operations.

Assist Managers and Personnel in achieving the high standards of performance required by the operator.

Report a summary of audit findings to Accountable Manager. Report to Accountable Manager when audit findings are not corrected.

Employment

1Apr 2010 – Present Bexair Head of Flight Safety and Quality Assurance (VVIP Charter Operator)

P.O.Box 50280 Muharraq, Bahrain.

Operating Challenger CL604, Cessna Citation 560XLS & Learjet 60XR aircraft

Managing the Quality Department and overseeing the company’s compliance for EU Ops 1, Part M, Part 145 On appointment this organisation was also on notice from the BCAA, but I managed to turn the company around. I also wrote CAME, MOE MME, MEL Ops Manuals etc and developed the quality & flighty safety & SMS systems.

1 Oct 09 – 1 Apr 10 Highland Airways Safety & Compliance Manager Sutherland House Inverness Airport IV2 7QU (Scheduled service airline and charter operator including MoD and PSO contracts).

Managing the Quality Department and overseeing the company’s compliance for EU Ops 1, Part M, Part 145 and UK HS&E. On appointment this organization was on notice from the CAA, but with the cooperation of the technical and flight ops directors I instigated changes that made this organization compliant and was subsequently taken off notice by the CAA.

14 April 09 – 30 Sep 09 Air Contractors Engineering Quality Manager (as previously below)

29 Sept 08-31 March 09 Heli-One UK Howe Moss Drive, Kirkhill Industrial Estate Aberdeen AB21 0GL

Safety & Quality Manager (Offshore Oil Rig Support)

Base Maintenance on Eurocopter AS332L/L1/L2 SA365N/N2 and workshops including Composite Rotor Blades Workshop, Composite Workshop, Sheet Metal Workshop, Welding Workshop, Avionic Workshop, and Part 21 design office interface. Re-registering aircraft and gaining EASA UK C of A & ARC for aircraft outwith EASA and within EASA Currently working on approval extension to include Eurocopter EC225.

1 July 07- 28 Sept 09 Air Contractors Engineering Building 92, GA Terminal, Edinburgh Airport EH12 9DN (Large Cargo Airline operating for FedEx wholly owned MRO).

Quality & Safety Manager

Base Maintenance including 3rd party maintenance on B737CL, ATR42/72 (x28) Shorts SD3-60 (x5) & BAE 146/RJ (x12), Battery Workshops & Airframe Workshops, currently working on gaining Boeing 737 Line Maintenance approval, Wheel and Brake Workshop & Composite Workshop, and ramping up to 3 production lines within the hangar. Re-registering aircraft and gaining EASA UK C of A & ARC for aircraft outwith EASA and within EASA.

Managing the Quality and Safety systems for a Part 145 organisation including obtaining variations to the organisation-s approval schedule, auditing the organisation-s activities for compliance with regulations and company procedures, issuing approvals to the organisation-s staff, advising the accountable manager of the company-s current state of complicity and necessary steps to obtain approval ratings.

Monitoring maintaining data and providing advice for the organisation-s safety systems including HS&E.

Training presentations such as continuation training & CDCCL

CAA Form AD202T for aircraft C of A renewals.

May 07-30 June 07 Flyglobespan, Colinton house, Edinburgh (Low cost scheduled services and charter operator).

Technical Support Manager, managing technical services, technical records and planning for fleet of Boeing 737 classic, 737 NG 757 & 767aircraft.

Feb 06- May 07 Caledonian Airborne Engineering Aberdeen (MRO).

Quality & Safety Manager

Contracted Quality & Safety Manager, Icelandic Registered City Star Airlines.

BA Connect Viscount House Ronaldsway Airport IoM.

Sep 02 - Feb 06 -- Station Engineer EDI, ABZ, LSI British Airways CitiExpress (Full service airline).

Responsible for Line Maintenance and smooth running of all 3 bases including administration of ground handling, security documentation- of all staff including flight crew, vehicles and buildings. H&S monitoring, procedures & policies.

June 01 - Sep 02 Maintenance Manager Brymon Airways ABZ

As Above for ABZ only

June 1999 - June 01 Base Maintenance Manager Brymon Airways ABZBase Maintenance of 2 DHC-7 Aircraft on very demanding oil contract schedule with large penalty clauses. Base maintenance including A, B & C checks and structural modifications and repairs, Electrical & avionic modifications all achieved on time except once due to external company-s failure to deliver parts on time. Also included line maintenance of 2 DHC-7 & 4 DHC-8 aircraft on oil contracts and scheduled services, and AOG recoveries at various locations. Closed Hangar at loss of contract.

Feb 99 - June 99 Acting Line Maintenance Manager, Brymon Airways BRS (Full service and offshore oil support operator).

Responsible for all Line Maintenance, performance and reliability of 17 DHC-8 aircraft performing scheduled services out of BRS, ABZ and PLH and 12 outstations, line maintenance, performance and reliability of 2 DHC-7 aircraft performing oil charter out of ABZ. Wrote & published De-icing & Ground Handling Manuals for DHC-7, DHC-8 & EMB145 aircraft.

Feb 98 - Feb 99 Line Controller Brymon Airways ABZ (Full service and offshore oil support operator).

Responsible for Line Maintenance of 3 DHC-8 & 2 DHC-7 aircraft & Base Maintenance of 2 DHC-7 aircraft & 3rd party handling of BRAL aircraft on scheduled services.

Jan 94 - Feb 98 Shift Supervisor Brymon Airways

Responsible for carrying out Line & Base Maintenance on 4 DHC-7 aircraft, Line Maintenance of 2 DHC-8 Aircraft, Maintenance Planning, liaising with planning & quality depts.

H&S representative. For ABZ.

Dec 93 - Jan 94 British International Helicopters ABZ (Offshore oil rig support operator).

Line & Base Maintenance of S61, S76, & AS332L Helicopters.

Aug 92 - Jan 94 Caledonian Airborne Engineering ABZ (MRO).

Line Base & heavy maintenance of SAAB 340, Cessna 404, 421, Shorts 3-60, BAE J31 and EMB110 aircraft.

Aug 86 - Jul 92 British Airways Helicopters (BIH - now CHC) ABZ) (Offshore oil rig support operator).

Shift Supervisor & Deputy Base Engineer Shetland Isles

Tasked with making 7 stored but derelict S61Ns serviceable as quickly as possible to allow BA Helicopters to continue to service North Sea oil charter contract after ground of Chinook fleet after Chinook disaster off Shetland Isles. This was achieved in 9 weeks whilst continuing to operate small but ever increasing fleet of S61Ns, other tasks included planning, Health & Safety, staff accommodation, Declined to take Station Engineer position due to company-s financial condition, made redundant along with 63 other engineers & pilots on company-s financial collapse.

Jul 82 - Aug 86 British Airways Helicopters Shift Supervisor ABZ (Full service and offshore oil rig support operator).

Line Base & heavy maintenance of S61N, S76, AS332L & Chinook helicopters, also responsible for leave, H & S and union rep.

Feb 80 - Jul 82 British Airways Helicopters Shift Supervisor LSI (Full service and offshore oil rig support operator).

Line & Base maintenance of 14 S61N helicopters.

Feb 79 - Feb 80 Gleneagle Helicopters Licensed Engineer Inveralmond Industrial Estate, Perth Scotland (Charter operator)

Line & Base Maintenance of various AS350, B 206 B212 helicopters for private and commercial owners.

Oct 74 - Feb79 Bristow Helicopters Redhill Aerodrome, Surrey. Engineer (Oil support operator).

Line & Base maintenance of various helicopters in bush operations on various contracts. Allouette 111, B204, B205, B206, B212

Feb73 - Oct 74 Scottish Aviation Prestwick Aircraft Engineer (Aircraft manufacturer).

Construction and systems installation of Jetstream T mk1 aircraft for Royal Air Force, Bulldog and overhaul of F104 Starfighter aircraft for RCAF

Jun 69 - Feb 73 Airwork Services Training Scone Aerodrome, Perth (Specialised Training organisation).

Apprentice Engineer. Attended training school for 1 subject per term on daily basis for 4 years as part of training to complete full course syllabu

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