Sales Customer Service

Anyse Spang

**** ******** **. | Pittsburgh, PA **210 | 412-***-**** | **********@*****.***

Experienced Marketing and Communications Specialist

Email Marketing | Social Media| Graphic Design | Administration Support

• Astute, ambitious and experienced Marketing Professional with broad based experience in marketing, communications, social media, and sales support.

• Eager to contribute understanding of driving business through online marketing and analysis, for a progressive employer poised for growth.

• Highly analytical with experience in marketing strategic planning, forecasting and collaborating with sales teams to meet the needs of the business.

CORE COMPETENCIES

• Creative Design of internal and external marketing pieces

• Market Research

• Understanding sales forecasting and support

• Detail Oriented/Solving Problems

• Build Internal and External Alliances

• Customer Service and Support

• Database (CRM) Management

• High Level of Technical/Computer Savvy

• Ability to adapt to quick change environment

Professional History

ECSI : Marketing Coordinator and Sales Support Specialist 2010 to 2012

Design and edit all marketing and advertising pieces – Including but not limited to email blasts, product brochures, hard mailers, internal communications and sales proposals, Management and Maintenance of email marketing system – Including tracking, reporting and, market research, Industry Conference and Tradeshow Coordination, Social Media, Website management, Database (CRM) management, Vendor relations, All sales and administrative support as needed

Franklin Interiors: Marketing Coordinator 2004 to 2010

Design and edit all marketing and advertising pieces, Oversee and implement all marketing efforts, Create Marketing budget and yearly plan, Predicting target markets and market research, Event planning from 20 to 400 guests, Inventory and upkeep of resource library, Design and implementation of website, Database (CRM) management, Social Media

Education and skills

International Academy of Design and Technology – Associates Degree, Graphic Design

Proficient in: Adobe Creative Suite, Microsoft Office, and Salesforce.com

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