Marcus Smith

**** ******** **., ****, ** *****

qjvif0@r.postjobfree.com

Cellular 813-***-****

DOB – 10/03/1959

Professional Experience

_ Enhancing organizational efficiencies and operations using technical and interpersonal skills

_ Performing data entry, report preparation, and organizational tasks

_ Preparing statistical spreadsheet analysis

_ Coordinating materials for review with management and implementing needed procedures

_ Well-developed communication skills demonstrated through extensive customer service

_ Knowledgeable in computer operations, applications and operating systems

_ Recognized for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely

completion of all assignments

Employment History

Federal Financial Group, Draper, Utah

Sales Associate – August/2011 to Present

Responsibilities:

Assisting clients with their retirement savings

Completing a financial needs analysis

Advising clients for insurance needs

Florida Men’s Medical Clinic/Fix All Medical Clinic, Tampa, FL

Office Manager/Doctor’s Assistant – January/2010 to May/2011

Responsibilities:

Fulfilling various office duties, including but not limited to:

Managing the daily operations of the medical office

Scheduling patients for appointments

Managing office documents

Preparing exam rooms for daily use

Answering incoming telephone calls

Assisting patients with medical decisions

Informing patients of various options of treatment

Discharge patients and assist with methods of payment

Guardian Financial Insurance Agency, Inc., Lutz, FL

Sales Associate – January/2008 to October/2009

Responsibilities:

Calling on and assisting clients with the following financial services,

Health – Group, Individual, Medicare and Dental

Employee Benefits – Employee Leasing, Section 125 and 401(k) plans

Life and Disability Insurance – Group, Individual and Key Executive Plans

Personal Planning – Estate, Retirement, Education and Reverse Mortgage

Advantage Limousine

Driver – December/2007 to February/2009

Responsibilities:

Transporting clients to various destinations

Assisting clients to their satisfaction

Maintaining professional appearance and character

Get Motivated Seminars, Inc., Tampa, FL

Accounts Manager – May/2004 to August/2007

Responsibilities:

Charge backs – credit card payment disputes

Deposit checks

Account collections

Audit and file sales forms

Process credit card payments

Provide documentation for sales classes

Audit documents returned from the sales classes

Communicate via email with other departments

Process refunds

Manage travel expenses for Company

Manage the Accounts Receivable Department – 14 people

Manage data entry – 60 people

Additional Previous Employment

Capital Ice Company, Tallahassee, FL

Delivery Driver – February/2002 to October/2003

Federal Express, Tampa, FL and Tallahassee, FL

Ramp Agent, Courier, Safety Coordinator, Handler, Straight Truck Driver – January/1984 to September/1992

SUMMARY OF STRENGTHS

_ Communication

_ Target Achievement

_ Problem Solving

_ Relationship & Team Building

_ Cash Management

_ Cost-Avoidance & Reduction

_ Relationship Building

_ Technology Implementations

_ Productivity/Efficiency

EXTRA CURRICULAR VOLUNTARY ACTIVITY

_ Coach Softball, Flag Football and Soccer for Middle and High School Aged Kids

_ Participate in music ministry at church which includes but is not limited to choir and ensembles

_ Assist in technical responsibilities for videographer

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