High School Data

Bridgette Forbes

*** ***** **** ** ** Apt#*** Plantation FL w917-***-**** w ***********@*****.***

Objective Seeking a position where my skills and experience will be exercised in an intelligent and professional capacity that allows room for growth.

Computer Skills

Ø Windows 95, 98, 2000, XP Ø WordPerfect Ø Adobe Acrobat

Ø Microsoft Word, Excel, Access Ø Internet Research Ø HC-Open

Ø Outlook Ø San data Ø Internet Explorer

Ø Typing 45+WPM Ø Lotus 1-2-3 Ø Database

Experience

Receptionist/Customer Svc Auto Support Center 04/2008 Present Bronx, NY

Ø Handling heavy telephone volume and data entry

Ø Assisting staff on various projects, filing and maintaining accurate data records

Ø Processing daily correspondence; performing general office duties such as preparing letters and any needed documentation

Ø Effectively communicating with client’s an a daily basis as well as noting whether clients’ are being taking care of accurately by mechanics

Ø Assisting general public and staff members to resolve outstanding issues

Ø Assuring all paper work is in order, organizing data base and files

Ø Ordering parts for various departments and assuring all parts delivered are accurate

Ø Scanning and storing renderings and images in the appropriate filing system

Ø Organizing and sorting invoice data for further verification

Courier/Customer Svc CBL Path 01/2007 06/2007 Rye Brook, NY

Ø Collected specimen from doctor’s offices and delivered to labs for testing in a timely manner

Ø Communicated effectively with clients’ an a daily basis

Ø Ensured that specimen was properly labeled and kept all documentation before leaving Doctors’ office for verification

Ø Coordinated route schedule to effectively meet deadlines to pick up specimens from Doctors’ office

Ø Greeted and communicated accurately with Doctors and there staff members

Ø Greeted and attended members in a professional manner and answered any questions or concerns

Customer Svc/Timekeeper, Concepts For Independence 08/2000 1/2007 New York, NY

Ø Inputted weekly timesheets in system database for Bi-weekly payroll information in San data and HC-Open programs

Ø Prepared payroll checks for timely delivery, verified information with Clients before sending out checks

Ø Maintained and updated payroll system, organized & transferred information into the system, as well as distributed checks to correct clientele

Ø Prepared mail for pick-up with Post Office as well as mailings to meet deadlines.

Ø Reviewed paper work ensuring no errors, filed documents in an organized manner

Ø Answered multi-line phone system: routed calls, took messages from heavy client contact and updated them on current status

Ø Assured that documents and materials were copied, and filed as required

Ø Assisted staff on various projects; scheduled and maintained meetings with clients and their staff members

Ø Resolved account disputes and payment issues with Clients and there staff members via phone and in person

Ø Assisted and trained new employees to meet deadlines

Ø Processed account data into system on a daily basis

Ø Assisted Supervisor and Co-Workers with work overload

Education

Monroe College Bronx, NY

Computer Science, (30Credits)

Christopher Columbus High School Bronx, NY

High School Diploma

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