Administrative Assistant

CURRENT EMPLOYMENT

Independent Contractor: Merchandising Jan 2007 to present

• Audit/inventory of stock on shelves

• Place out of stock items on store shelves from stockroom

• Clean and Straighten display racks

• Perform store credit for returns

• Report daily via Internet

• Liaison with store managers

TEACHING EXPERIENCE

Al & Jeans Learning Center Feb 2005 – June 2006

Pre-school Abbott Teacher

Plainfield, NJ

Cheryl Chadwick Infant-Toddler Center

Pre-school Abbott Teacher

Bridgeton, NJ Jan 2004 – Apr 2004

Plainfield School District

English Teacher

Plainfield High School

Plainfield, NJ Sept 2001 - June 2003

Formulate appropriate performance objectives, select and organize classroom content, design diversified instructional strategies,

and evaluate objectives. Properly organize and manage the classroom environment. Teach, guide, test, and evaluate student performance. Present information to students using creative teaching methods and NJ Standard Core Requirement Guidelines. Interact with students, parents, teachers and staff.

ADMINISTRATIVE/CLERICAL SUPPORT EXPERIENCE: Feb 1985 - June 2001

Various Admin/Exec Assistant/Clerical Job Functions (including some paralegal work)

Prudential Financial

Newark, New Jersey

Customer Services Specialist 2000-2001

Sr Administrative Assistant 1999-2000

Project Leader (involved paralegal work) 1996-1999

Executive Secretary/Administrative Assistant and Payroll Coordinator 1985-1996

Over 16 years professional experience in the insurance industry, including project coordination, project leadership

skills, customer service, administrative skills and co-worker training.

Capabilities:

• Create and maintain a simple, highly workable file system.

• Work independently with minimal supervision.

• Ad hoc administrative projects.

• Communicate effectively with others required to support special administrative projects.

• Receive and carry out complicated instructions and tasks.

• Compose and prepare routine correspondence.

• Coordinate travel and hotel arrangements.

• Directing/screening phone calls for Principal and others in department.

• Manage business and social correspondence

• Assist/train employees WordPerfect and Word/Excel software.

• Able to train new employees and inform current employees of new policies and procedures and ensure compliance.

• Skilled in developing successful business office procedures, resulting in productive office operations, accurate records and a well-functioning staff.

• Managed/supervised small staff of eight and temporary employees.

• Provide support for other secretaries.

• Coordinating Conference Rooms and Conference Calls Logistics for scheduled meetings.

• Ordering Food Service

Achievements:

• Organized and prioritized multi-faceted work schedule.

• Maintained client database on computer system.

• Successfully maintained staff count, department’s records and performance status on database.

• Efficiently completed and distributed several mass mailings.

• Maintained office supply and special stationery requisition.

• Prepared General and On-Line Travel Expense vouchers using appropriate vendor and account codes.

• Assisted editing of financial reports.

• Revamped telephone call coverage path to enhance customer service to clients using MAC. Maintained business and personal calendars via Lotus Notes.

• Set up and typed statistical documents.

• Coordinated and Maintained Travel Incentive Reimbursement Program for over 400 people.

• Maintained Specific Training Schedule (ADR Process) and obtained necessary information from other Regions Nationwide

• Maintained department’s attendance and disability report for staff of over 200 while in Iselin office.

• Manned Call Center Telephones and provided Customer Service

SPECIAL PROJECT: (Paralegal Work) 1997 – 1999

Project Leader for Ad Hoc Scanning , 112/113, 123 Letters and Not in Good order

Letters (NIGO)

Prudential Policyowner Relations Department –

Newark, New Jersey

Working on Alternative Dispute Resolution (ADR) process relating to the settlement of large class action suit based on Allegations of misrepresentation in the sale of life insurance products.

•Manage the projects by ensuring adherence to timeliness, overseeing set-up and implementation of innovative features e.g. Housekeeping Roster (A rotational calendar for staff members to perform routine tasks which was relevant to the efficient running of the unit.)

•Capable of working quickly and accurately under pressure to successfully meet short deadlines

•Able to analyze complex and detailed material and solve problems

•Effective oral and written communication skills

•Liaison to management to communicate project status and results and to ensure the successful completion of the project/Research issues and cases and report findings to attorneys

•Setting up meetings and agendas to keep staff members informed and abreast of current changes as directed by Management.

•Interviewed experts, reviewed documentation and completed legal research for class action law suit

•Gather and interpret incoming mail and provide written evaluation for attorneys

•Preparing performance appraisals and providing counseling

•Oversee and Administer staff of eight.

•Monitor the flow of incoming and outgoing mail and performance standard of employees who report to me.

Executive Assistant to Vice President 1996 – 1997

Prudential Policyowner Relations Department - Newark, New Jersey

Start-up and Implementation/ Alternative Dispute Resolution Process

SKILLS: Fully Computer Literate: Lotus Notes, Microsoft Office Suite:

Access, Word, Excel, & Powerpoint

Typing, some Gregg Shorthand, Internet Research Capability

EDUCATION: Rutgers University College, B.A. English 1991 - Newark , NJ

CERTIFICATE: The Cittone Business Institute, Wordprocessing Specialist 1984 - Edison, NJ

NJ Standard English Teacher Certificate, NJ Standard Elementary School Teacher Certificate,

NJ Pre-K 3 Certificate of Eligibility

Contact this candidate